BMW of Tucson - Service Center

Service technician Katlin is a jem who looks out for us as if she were family being very customer oriented. Out loaner was a nearly new 5 series. Did I mention the free ice cream? as if she were family being very customer oriented. Out loaner was a nearly new 5 series. Did I mention the free ice cream? More

Been servicing my BMWs 335i and M3 here for years. Great staff with impeccable customer service. I can always rely on my service advisor Tyson, for routine maintenance and quick response to any concer Great staff with impeccable customer service. I can always rely on my service advisor Tyson, for routine maintenance and quick response to any concerns. More

I always have a good experience with the service. Ryan was very helpful. The time went quickly and my 320 was ready to go. Ryan was very helpful. The time went quickly and my 320 was ready to go. More

Jessica was Excellent, courteous, and very informative and helpful. Will definitely return for future advisement and repair needs. and helpful. Will definitely return for future advisement and repair needs. More

Every service writer has explained in detail the service required and the reason for it. My car remains in perfect condition as a result. BMWs can be pricey to maintain but that is part of the ownership re required and the reason for it. My car remains in perfect condition as a result. BMWs can be pricey to maintain but that is part of the ownership responsibility, it’s better to trust your car to experts or it can be even more costly to correct mistakes. More

Honest service department. Although I was initially shocked at the work that was needed, Ryan was my service writer and explained everything to my satisfaction. Although I was initially shocked at the work that was needed, Ryan was my service writer and explained everything to my satisfaction. More

Great experience and communication throughout my service repairs. Ryan and the BMW service staff were awesome! repairs. Ryan and the BMW service staff were awesome! More

Our 2nd visit. Both excellent experience and great friendly staff.Love that my car comes back washed and vacuumed. Both excellent experience and great friendly staff.Love that my car comes back washed and vacuumed. More

My BMW was in for service and I had the privilege of having Katelyn as my advisor. She kept in great contact, explained everything in a way I could understand. She made sure I was taken care of 100%. having Katelyn as my advisor. She kept in great contact, explained everything in a way I could understand. She made sure I was taken care of 100%. The service was very quick, I was thankful. I picked it up and Katelyn wasn't there, Tyson helped me. Another great experience, he was very friendly and approachable. More

ALWAYS GREAT CUSTOMER SERVICE! I think when one brings a vehicle for service with issues -one is very anxious as to the issues - the SERVICE STAFF is always thoughtful and knowled I think when one brings a vehicle for service with issues -one is very anxious as to the issues - the SERVICE STAFF is always thoughtful and knowledgeable with the customers need as the priority. I can say without a doubt as the customer- I always leave knowing all my concerns were handled and once again- I have a fine working BMW. More