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BMW of Tucson - Service Center

Tucson, AZ

4.8
695 Reviews

695 Reviews of BMW of Tucson - Service Center

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February 16, 2023

Top notch customer service from Tyson, who consistently goes the extra mile to be sure his customer is satisfied. I appreciate his clear communication and attention to every service detail. More

by woods
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyson
Feb 20, 2023 -

BMW of Tucson responded

Hi Woods, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

February 16, 2023

This is stupid to make me write 15 words to submit. So, here we are. More

by azump9119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlyn
Feb 20, 2023 -

BMW of Tucson responded

Hi, thank you very much for sharing these comments. If you'd be willing to provide more feedback, please reach out to us at (520) 549-2167 so we can assist you further.

February 14, 2023

Jessica was simply great. She kept me informed. Took care of everything. And was helpful in explaining what needed to be done and the timeline for parts and for completion of More

by dorian.baroni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Towe
Feb 17, 2023 -

BMW of Tucson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 14, 2023

We have been going to this dealership for service for almost 10 years. They have consistently hit mark on friendly, timely, and reasonable service. My current advisor, Katelyn, who we have been seeing More

by Steve B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katelyn Withrow
Feb 17, 2023 -

BMW of Tucson responded

Steve, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW of Tucson. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

February 13, 2023

Great service, facility, and care. The only place I take my BMW for service. Professional and helpful employees. More

by Tinaisaac1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyson Kessler
Feb 17, 2023 -

BMW of Tucson responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

Feb 20, 2023 -

Tinaisaac1 responded

N

Feb 20, 2023 -

Tinaisaac1 responded

You are most welcome!!

February 13, 2023

Great service and helpful people to get situations done correctly. Also nice people to with More

by 5202450772az
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyson
Feb 14, 2023 -

BMW of Tucson responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 11, 2023

Helpful information provided by the mechanics in a video. Service was top notch. Appreciate Jaymes’s help. More

by Ha3rding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny, Jayme
Feb 13, 2023 -

BMW of Tucson responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 08, 2023

Went in for an oil change. It went fine but it should not take 2 hours to do a scheduled oil change. More

by vallorze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Humberto
Feb 12, 2023 -

BMW of Tucson responded

Hello, thank you for taking the time to leave us feedback. If you ever need help, just give us a call. Happy motoring!

February 07, 2023

The service provided in BMW Tucson it’s what I call “Right & Fast”. The service Manager (Barbara) is really there to help. I had owned BMW for more than 12 years and this is the best service I ever ha More

by gduartemail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara & Jessica
Feb 09, 2023 -

BMW of Tucson responded

Hi, we set high expectations for ourselves, so it’s gratifying to hear you had a great experience with us. We can't wait to see you again, have a great day.

February 04, 2023

Our “run flat” tire bubbled on the sidewall during a road trip. We were towed to the nearest BMW dealership; BMW of Tucson was a pleasant experience. They fit us in, kept us informed and the service manage More

by alida_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Marin
Feb 07, 2023 -

BMW of Tucson responded

Hello, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

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