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BMW of Tucson - Service Center

Tucson, AZ

4.8
674 Reviews

674 Reviews of BMW of Tucson - Service Center

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May 10, 2022

I have been working with Tyson Kessler for almost two years now, and I really appreciate his attitude, professionalism and friendliness. It is always a pleasure (if that is possible) to have service don More

by lraley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyson Kessler
May 12, 2022 -

BMW of Tucson responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW of Tucson. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

May 10, 2022

So, I took my 2009 BMW 328i sport wagon in for a small issue with the tire pressure monitoring system. It's not the most beautiful car but I was treated as a valued customer. Work was completed, recomme More

by AWGAz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayme Larson
May 12, 2022 -

BMW of Tucson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 09, 2022

My red light below the rear view mirror came on along with the warning horn. I spoke with Ryan in service and he quickly told me how to turn off the alarm and also indicated that this was typically a sig More

by j.sherwin427
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
May 11, 2022 -

BMW of Tucson responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 08, 2022

Great service. Car was done on time and clean. The service reps were very kind and accommodating. More

by AzDolfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
May 10, 2022 -

BMW of Tucson responded

Hi, we are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

May 07, 2022

The dealership and service was excellent. Jessica, my service representative did a great job and was also very personable. More

by shawn.s.spitzer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
May 10, 2022 -

BMW of Tucson responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jessica here at BMW of Tucson! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 06, 2022

Excellent attention of Katelyn as usual. The service routine was performed on time and I enjoyed walking around the dealership taking a look at inventory of cars. More

by jquinonesm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katelyn
May 09, 2022 -

BMW of Tucson responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

May 06, 2022

I currently have 2 BMWs that were bought from BMW Tucson and have been serviced there. My sales guy Ernie Buck is the best. A class act, very knowledgable, and fair and reasonable. On service, I feel the sa More

by howardpz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayme, Service Rep.
May 09, 2022 -

BMW of Tucson responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 03, 2022

I met with Jessica yesterday, and was most pleased how everything was handled. Especially appreciated was the heads-up about the status of my battery, which I had replaced. Thanks Jessica! More

by jjmacey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
May 06, 2022 -

BMW of Tucson responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

May 02, 2022

Tyson was great. He explained all work Completed on my vehicle. He made it a smooth transaction. More

by wscott2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyson
May 05, 2022 -

BMW of Tucson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 29, 2022

My service adviser Jayme gave great advice allowing me to minimize future visits for additional service. She estimated 2 hours for the service and was pretty spot on. The waiting area is comfortable and comp More

by Merks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayme Larson
May 02, 2022 -

BMW of Tucson responded

Hi Merks, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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