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BMW of Tucson - Service Center

Tucson, AZ

4.8
674 Reviews

674 Reviews of BMW of Tucson - Service Center

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April 26, 2022

Fast! ! Helped solve my issue professionally and accurately. Comfortable waiting area with refreshments and snacks. A pleasant wait , excellent service . More

by Kirby1466
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Freeman, Hope Faucher
Apr 28, 2022 -

BMW of Tucson responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

April 26, 2022

Very thorough on the car maintenance and a very clean facility. Very courteous employees . Fast service. More

by Hawaiihd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hope Faucher
Apr 28, 2022 -

BMW of Tucson responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

April 25, 2022

I arrived at my appointed time and was taken care of immediately. Associate explained to me what parts of the car were going to be inspected, listened when I told him about a noise I heard several time More

by Theresa.forsythe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyson Kessler
Apr 27, 2022 -

BMW of Tucson responded

Hi, we are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 20, 2022

I originally scheduled my appointment online; however, they were having difficulty viewing the online appointments. They had no problem getting me scheduled for my services and take care of me on the spot More

by J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Freeman, Hope Faucher
Apr 23, 2022 -

BMW of Tucson responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 18, 2022

Great service and service advisory was excellent. Would definetly recomd the dealer and Jessica, the service advisor More

by gamoreno89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
Apr 23, 2022 -

BMW of Tucson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of BMW of Tucson and we hope to be of service again in the future.

April 18, 2022

The staff is so friendly and helpful! The waiting area is clean and set up in a way you can get work done, read, etc. while you wait. More

by MLB3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Towe
Apr 22, 2022 -

BMW of Tucson responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 18, 2022

Good people, honest service, you get exactly what you pay for... premium service and support. Thank you Tyson and Barbara. ~Julian More

by eftekar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyson, Barbara
Apr 23, 2022 -

BMW of Tucson responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

April 13, 2022

I normally have a great experience at the service center. The shop is kept incredibly clean and the service rep and manager are extremely friendly. I would have given five stars but had some minor issues wit More

by Mupavi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara and katelyn
Apr 17, 2022 -

BMW of Tucson responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 12, 2022

Had to take my X3 in for a recall notice. Everything went smoothly including the rides to and from my house to the dealer. A definite 10 for this experience. More

by carolbietsch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hope Faucher
Apr 14, 2022 -

BMW of Tucson responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 11, 2022

Tyson was very professional, thorough, kept me update on progress, and provided top customer service. More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyson
Apr 14, 2022 -

BMW of Tucson responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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