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BMW of Tucson - Service Center

Tucson, AZ

4.8
674 Reviews

674 Reviews of BMW of Tucson - Service Center

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April 08, 2022

Friendly, professional & I didn't have to wait around to be helped, I was greeted as soon as I walked in. More

by Mahmurray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica T
Apr 13, 2022 -

BMW of Tucson responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

March 31, 2022

We are quite pleased with this dealership, most notably with its professional and caring staff and also with its facilities. Our advisor is now Jayme Larson and her whole attitude is thoughtful, thorough, More

by bunbastic2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Young man who greets us at the entryway; extremely nice and human
Apr 05, 2022 -

BMW of Tucson responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 30, 2022

Very clean and kind people always willing to help and they take great care of your vehicle. More

by amoreno_09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katlyn
Apr 03, 2022 -

BMW of Tucson responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

March 30, 2022

My service advisor was Jessica Towe. She was very efficient, personable, and kept me informed of the progress of the service to my 2017 X3. I think I would ask for her the next time I ha More

by mike.haverty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hope Faucher
Apr 03, 2022 -

BMW of Tucson responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

March 29, 2022

Service was very polite and thorough. I was in and out very fast. Waiting area was very comfortable. More

by Cat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hope Faucher
Apr 02, 2022 -

BMW of Tucson responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 28, 2022

Friendly and responsive car was a bit later than the agreed upon time. But not too bad. More

by Dcb97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayme
Apr 02, 2022 -

BMW of Tucson responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 28, 2022

Facilities are always outstanding, and service reps professional and detailed. Service work is quality. Enjoyed the video of our service and breakdown of the condition of our vehicle. Noce new touch. More

by arthurwilliam03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayme
Apr 02, 2022 -

BMW of Tucson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 24, 2022

Ryan our service rep does a great job of keeping our BMWs in top running condition. Thank You Jim and Cindy Russell More

by James Russell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Lange
Mar 28, 2022 -

BMW of Tucson responded

Hi James, we are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.

March 21, 2022

Great customer service in the service department and my sales men was very knowledgeable and accommodations.., More

by rayrivasre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Freeman, Hope Faucher
Mar 25, 2022 -

BMW of Tucson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 16, 2022

I had a blow out on the highway heading to Tucson. Called ahead to this dealership and was lucky to get Jayme on the service line. She said just get the car here and we will take care of you. Don’t More

by Katie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayme Larson
Mar 19, 2022 -

BMW of Tucson responded

Hi Katie, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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