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BMW of Tucson - Service Center

Tucson, AZ

4.8
689 Reviews

689 Reviews of BMW of Tucson - Service Center

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April 19, 2022

Great service and service advisory was excellent. Would definetly recomd the dealer and Jessica, the service advisor More

by gamoreno89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
Apr 23, 2022 -

BMW of Tucson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of BMW of Tucson and we hope to be of service again in the future.

April 18, 2022

The staff is so friendly and helpful! The waiting area is clean and set up in a way you can get work done, read, etc. while you wait. More

by MLB3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Towe
Apr 22, 2022 -

BMW of Tucson responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 14, 2022

I normally have a great experience at the service center. The shop is kept incredibly clean and the service rep and manager are extremely friendly. I would have given five stars but had some minor issues wit More

by Mupavi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara and katelyn
Apr 17, 2022 -

BMW of Tucson responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 12, 2022

Had to take my X3 in for a recall notice. Everything went smoothly including the rides to and from my house to the dealer. A definite 10 for this experience. More

by carolbietsch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hope Faucher
Apr 14, 2022 -

BMW of Tucson responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 11, 2022

Tyson was very professional, thorough, kept me update on progress, and provided top customer service. More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyson
Apr 14, 2022 -

BMW of Tucson responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 08, 2022

Friendly, professional & I didn't have to wait around to be helped, I was greeted as soon as I walked in. More

by Mahmurray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica T
Apr 13, 2022 -

BMW of Tucson responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

March 31, 2022

We are quite pleased with this dealership, most notably with its professional and caring staff and also with its facilities. Our advisor is now Jayme Larson and her whole attitude is thoughtful, thorough, More

by bunbastic2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Young man who greets us at the entryway; extremely nice and human
Apr 05, 2022 -

BMW of Tucson responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 30, 2022

Very clean and kind people always willing to help and they take great care of your vehicle. More

by amoreno_09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katlyn
Apr 03, 2022 -

BMW of Tucson responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

March 30, 2022

My service advisor was Jessica Towe. She was very efficient, personable, and kept me informed of the progress of the service to my 2017 X3. I think I would ask for her the next time I ha More

by mike.haverty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hope Faucher
Apr 03, 2022 -

BMW of Tucson responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

March 29, 2022

Service was very polite and thorough. I was in and out very fast. Waiting area was very comfortable. More

by Cat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hope Faucher
Apr 02, 2022 -

BMW of Tucson responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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