BMW of Tucson - Service Center

Katlyn Withrow is an outstanding service advisor! As always she makes you feel like you are her only customer. Knowledge and timely communication are amazing. As always she makes you feel like you are her only customer. Knowledge and timely communication are amazing. More

Service (Kayla) courteous and knowledgeable. The work done as requested and on time. Inspection video a nice innovation. The work done as requested and on time. Inspection video a nice innovation. More

Fast Friendly and quality work. Easy to set up appointment online. Greeted right away and the service was completed early! Clean friendly environment with customer service that I Easy to set up appointment online. Greeted right away and the service was completed early! Clean friendly environment with customer service that I have come to expect from BMW. More

Quality service department and customer service. The parts department has also been helpful to me, price matching on occasion. Overall good experience with this dealer. The parts department has also been helpful to me, price matching on occasion. Overall good experience with this dealer. More

Katelyn was very professional and communicated the issues very effectively. Everything went well and in a timely fashion. very effectively. Everything went well and in a timely fashion. More

Tyson did such a great job to ensure my car wohld be ready asap. He updated me often about the status of my car. ready asap. He updated me often about the status of my car. More

Very easy to make appointment online. Service advisor, Tyson Kessler, was friendly and knowledgeable. Told me it would take at least 4 hours for service so I called a friend to pick me u Service advisor, Tyson Kessler, was friendly and knowledgeable. Told me it would take at least 4 hours for service so I called a friend to pick me up. BMW keeps you updated by text and you can reach your advisor by text. Much better than leaving voicemails for each other. My car was washed and vacuumed. :) More

They have a great and friendly service staff. Very accommodating and never a wait to get in. Car always looks great afterwards... washed and vacuumed... all covered under my BMW warranty, never Very accommodating and never a wait to get in. Car always looks great afterwards... washed and vacuumed... all covered under my BMW warranty, never a cost. Their staff is very well trained. The Tucson dealership is professionally run. This is my second BMW. Need I say more? More

I've had good service and didn't have to wait too long for an oil change. Staff courteous and helpful Chuck Ingalls for an oil change. Staff courteous and helpful Chuck Ingalls More

They do a great job. I am always pleased with them. Very friendly and courteous. I am always pleased with them. Very friendly and courteous. More