BMW of Tucson - Service Center

Tyson did such a great job to ensure my car wohld be ready asap. He updated me often about the status of my car. ready asap. He updated me often about the status of my car. More

Very easy to make appointment online. Service advisor, Tyson Kessler, was friendly and knowledgeable. Told me it would take at least 4 hours for service so I called a friend to pick me u Service advisor, Tyson Kessler, was friendly and knowledgeable. Told me it would take at least 4 hours for service so I called a friend to pick me up. BMW keeps you updated by text and you can reach your advisor by text. Much better than leaving voicemails for each other. My car was washed and vacuumed. :) More

They have a great and friendly service staff. Very accommodating and never a wait to get in. Car always looks great afterwards... washed and vacuumed... all covered under my BMW warranty, never Very accommodating and never a wait to get in. Car always looks great afterwards... washed and vacuumed... all covered under my BMW warranty, never a cost. Their staff is very well trained. The Tucson dealership is professionally run. This is my second BMW. Need I say more? More

I've had good service and didn't have to wait too long for an oil change. Staff courteous and helpful Chuck Ingalls for an oil change. Staff courteous and helpful Chuck Ingalls More

They do a great job. I am always pleased with them. Very friendly and courteous. I am always pleased with them. Very friendly and courteous. More

The service advisor did a great job. She explained the problems so I could understand what was needed. She kept in touch with me so I always knew what was going on. She was fair and She explained the problems so I could understand what was needed. She kept in touch with me so I always knew what was going on. She was fair and reasonable to deal with. She was courteous and polite and professional throughout . More

Kayla was able to get me in right away for my brakes. She was very friendly, helpful and timely. She was very friendly, helpful and timely. More

Quick check-in with no waiting. Servive rep, Tyson, professional and courteous. I felt listened to and taken care of. A really excellent experience. RD professional and courteous. I felt listened to and taken care of. A really excellent experience. RD More

I had my vehicle in for service on 2/2/22. My service adviser Tyson was very friendly and courteous. adviser Tyson was very friendly and courteous. More

I called BMW of Tucson to see if it was possible to get an oil change in without an appt which I knew was really unlikely the same day. Jessica informed me they were booked, but could schedule me the next an oil change in without an appt which I knew was really unlikely the same day. Jessica informed me they were booked, but could schedule me the next day. After telling Jessica I wouldn’t be able to come in the next day, she told me to just come in at 12:30 and she will get me in. I was impressed that she took care of my needs even with a booked schedule. Top notch service. Thank you Jessica! More