BMW of Tucson - Service Center

Starting with Kayla as my Service Advisor, to Chris my service tech, everything was top notch. They made me feel welcome and answered any questions I had! Chris did a video on my car, showing me what ne service tech, everything was top notch. They made me feel welcome and answered any questions I had! Chris did a video on my car, showing me what needed attention and what didn't, vary cool it see it that way! Thanks Chris! More

Overall the experience was one of communication, and good service. The follow up calls and information was professional. good service. The follow up calls and information was professional. More

Ryan is always helpful and goes the extra mile to provide service. I am not sure replacing my wiper blades for over $75 was money well spent. However, I always get a car to drive and Ryan explains the serv service. I am not sure replacing my wiper blades for over $75 was money well spent. However, I always get a car to drive and Ryan explains the service process. He even provides assistance with my technology. More

It’s always fun and interesting experience visiting the BMW dealer, the staff is very helpful and efficient! BMW dealer, the staff is very helpful and efficient! More

Fast, courteous and top notch staff and work on my BMW. Very good customer service! Thanks! Very good customer service! Thanks! More

I am treated like a valued customer at BMW Tucson. My advisor Ryan Lange takes the time to explain what will be done and possible cost. advisor Ryan Lange takes the time to explain what will be done and possible cost. More

This has been an amazing experience. Kayla Diaz was hands down the best Service Advisor I've had since owning my X3. I recently had a bad service experience at the SF BMW dealership from a recent recall on m down the best Service Advisor I've had since owning my X3. I recently had a bad service experience at the SF BMW dealership from a recent recall on my X3, the Service Advisor seemed to be overwhelmed. For family reasons, I drove my X3 down to Tucson and thus, started my amazing experience with Kayla. She kept me in the loop constantly...communication and professionalism are her strong point! It's always a please when someone makes you feel like you're the only one in the dealership. I would recommend Tucson BMW to anyone and everyone! Thx Kayla and job well done! More

Very helpful, professional and great at explaining work that needed to be done. Also appreciate that all staff were wearing masks. that needed to be done. Also appreciate that all staff were wearing masks. More

My favorite BMW dealership in AZ and Nevada!! I’ve been to them all and Tucson’s dealership is the place to go. They are so nice and professional and make me feel valued. to them all and Tucson’s dealership is the place to go. They are so nice and professional and make me feel valued. More

My service adviser Katelyn was knowledgeable, friendly, courteous and efficient. The excellent service at BMW of Tucson is one of the many reasons I continue to choose BMW. courteous and efficient. The excellent service at BMW of Tucson is one of the many reasons I continue to choose BMW. More