BMW of Tucson - Service Center

They treat customers with courtesy and respect. Tyson was very thorough and provided me with the information needed. very thorough and provided me with the information needed. More

Very polite and professional at all steps of my interaction. Excellent communication. All questions answered thoroughly - even if it meant outside of my appointment time. I got a follow up respo interaction. Excellent communication. All questions answered thoroughly - even if it meant outside of my appointment time. I got a follow up response by Tyson to a concern that went above and beyond. Impressive customer service. Love the video review of my vehicle as well. Certainly a perspective I have never had otherwise. More

The advisor Tyson Kessler was friendly and knowledgeable, and the service process was very smooth. and the service process was very smooth. More

XXX DDD DDD XXXXXX XX XXX XXX XXXX XX XX XX XX xxxx XX VERY GOOD XX VERY GOOD More

Always a good experience. Friendly service person, Katelyn Withrow. Its nice to be able to have a loaner car when service takes awhile. Katelyn Withrow. Its nice to be able to have a loaner car when service takes awhile. More

Professional, courteous and efficient. Tyson was great. Everything was as promised. Fast diagnosis and repair. Everything was as promised. Fast diagnosis and repair. More

No complaints. service rep was available after check in. work was done as advertized and done expertly. A bit expensive, but one pays more for quality work. any questions I had were respnded satisfact in. work was done as advertized and done expertly. A bit expensive, but one pays more for quality work. any questions I had were respnded satisfactorly. More

I was visiting from New York with some problems and they treated me fine. Ryan worked hard to fix things treated me fine. Ryan worked hard to fix things More

I had an appointment 10:30 am. for a factory recall. Was told it would be 2 hours it took 4 hours. Asked for estimate for 40,000 mile service also turn off service engine light. I did not get the estimate told it would be 2 hours it took 4 hours. Asked for estimate for 40,000 mile service also turn off service engine light. I did not get the estimate and check engine light was still on. I will not go back nor would I recommend this dealer. Great car Very poor service. More