BMW of Tucson - Service Center

Took my bmw 335i for recall and took my car the next day and she was very friendly and helpful and I really love the video on my car with the issues it had and she was very friendly and helpful and I really love the video on my car with the issues it had More

BMW Tucson's service department comes through in a pinch BMW Tucson's service department comes through in a pinch again. I coaxed my vehicle into the establishment sans appointment on 10OCT21 after Tucson's BMW Tucson's service department comes through in a pinch again. I coaxed my vehicle into the establishment sans appointment on 10OCT21 after Tucson's streets claimed yet another of its tires. My regular service advisor was unavailable but I was more than ably accommodated by a gentleman named Tyson Kessler; he quickly got my car in for servicing, ordered the appropriate tire and arranged transportation home for me, all things that may seem mundane at first blush but which, to me, speak to the tremendous professionalism and routine acme service of BMW Tucson and its service advisors. Many thanks. More

I am very satisfied with the overall service I have received at BMW of Tucson! received at BMW of Tucson! More

Had excellent service with my service rep. On Oct. 6th with Kala. She understood what I was there for and acknowledged me right away. I needed a ride home and she accommodated me on my needs. The young m with Kala. She understood what I was there for and acknowledged me right away. I needed a ride home and she accommodated me on my needs. The young man that took us home was very polite and got us to our home without any problem. Very satisfied with BMW service provided. More

Overall good experience. Made the appointment through the BMW app and showed up to no appointment in their system. Apparently a know issue, they got me in anyway. Service was going to be several hours and no BMW app and showed up to no appointment in their system. Apparently a know issue, they got me in anyway. Service was going to be several hours and no loaner vehicle available. Told they are very limited and booked out for weeks in advance. Got a shuttle ride to work but had to find my own ride back. I feel like a luxury dealership like BMW should have plenty of loaner vehicles for customers. More

Excellent service from Jayme. She kept me informed during my wait. The car was spotless. my wait. The car was spotless. More

Service advisor Tyson Kessler was outstanding. Made several calls for me to find out about warranties, etc. showed a real interest in getting the right service. several calls for me to find out about warranties, etc. showed a real interest in getting the right service. More

This service was for a safety recall. I got right in. The work was done in the specified amount of time. My car was cleaned and ready to go when I got back to the dealership. Everyone was pleasant and The work was done in the specified amount of time. My car was cleaned and ready to go when I got back to the dealership. Everyone was pleasant and professional, including the young man who gave me a ride from the Mall. I have come to expect this level of service because I have always received this level of service. Nice work. More

Service was fast and prices where fair. The shuttle service to and from work was easy, quick and reliable. service to and from work was easy, quick and reliable. More

Katelyn was a big help. I didn't have a appointment to repair a tire and she had me in and out. repair a tire and she had me in and out. More