BMW of West Chester

Our Third BMW Purchase from Otto's BMW We have been purchasing our vehicles from Otto's BMW since 2006 upon moving to this area. We could not be happier with each of our of three buying ex We have been purchasing our vehicles from Otto's BMW since 2006 upon moving to this area. We could not be happier with each of our of three buying experiences, as each time we felt confident in our choice of vehicle and its configuration. As we will keep a car for several years that we purchase, it is important to us to know we picked the right car and have the support of Otto's staff to keep it in tip top condition for the life of our ownership. Heath Cameron has been our Sales Advisor for our purchases and is someone that we personally like very much, as he bends over backwards to make the experience fun and exciting. He consistently takes the time to make sure we know important details for our purchase, warranty and other salient items - makes it obvious your happiness in buying is his first priority. We consider Heath as our friend and trusted advisor. We recommend him with 10 out of 5 stars as he is off the scale. More

Easy to do business with From the moment I walked in the door, everything went smoothly. From meeting my salesperson to the sales manager and even finance (which can be tortu From the moment I walked in the door, everything went smoothly. From meeting my salesperson to the sales manager and even finance (which can be torture at a normal dealer), I have zero complaints. Highly recommend. More

Terrific experience! The Otto's team is terrific. From choosing the model that best fit me to ordering the right colors and equipment, they were patient and understanding. The Otto's team is terrific. From choosing the model that best fit me to ordering the right colors and equipment, they were patient and understanding. As a value shopper, I felt they were fair with pricing as well. Follow up through the entire process was great also. I've purchased several BMWs from Otto's throughout the years. The Otto's team and specifically my client advisor, Ian Welsh, has always been attentive and treated me with respect. They truly work to earn my business and give continued support throughout the term of ownership. Thanks for another great car and a great experience! More

Easy Peasy Scott Gately was an absolute pleasure to deal with for the purchase of our certified preowned 535. He made the whole process effortless and we could n Scott Gately was an absolute pleasure to deal with for the purchase of our certified preowned 535. He made the whole process effortless and we could not be happier with our beautiful car. Chris and Becky Kearon More

new vehicle delivery Justice knows the product and is very professional in his interaction with customers. I would recommend him to associates of mine. Will be returning i Justice knows the product and is very professional in his interaction with customers. I would recommend him to associates of mine. Will be returning in the future. More

Excellent experience purchasing my first BMW X3 Scott Gately was an excellent salesman Since it was my first Purchase of a BMW he explained all the safety features and all the different options He d Scott Gately was an excellent salesman Since it was my first Purchase of a BMW he explained all the safety features and all the different options He did not pressure me at all To purchase a car. Scott is very knowledgeable on all the BMW cars Would highly recommend him to everyone More

Very happy 1st time Otto’s Customer I purchased a 1 Year old M550 from Otto’s and throughout the process, everyone I spoke with was extremely helpful and efficient. I dealt with Ian Wels I purchased a 1 Year old M550 from Otto’s and throughout the process, everyone I spoke with was extremely helpful and efficient. I dealt with Ian Welsh in the sales team who I would happily recommend; he was very knowledgeable and made the buying process straight forward. The car was immaculate when I picked it up and I’m extremelt happy with it. Thanks for making it an easy and enjoyable experience! More

Great experience One of the best car buying experience have ever had. Raheem was very knowlegable and professional and clearly an expert when it comes to the features One of the best car buying experience have ever had. Raheem was very knowlegable and professional and clearly an expert when it comes to the features on my car. Thanks again More

Very Easy From the moment I walked into Otto BMW everyone I in-countered was helpful. From the guy that greeted me in the front with the beard (I wish I knew hi From the moment I walked into Otto BMW everyone I in-countered was helpful. From the guy that greeted me in the front with the beard (I wish I knew his name) To Cristina Acosta who emailed me back and forth before even coming into the dealership. Ian Walsh who made this process so simple. I’ve leased cars in the past and this was the smoothest. Thank You all. More

Professional service! Our salesman Heath Cameron made our buying experience truly exceptional, I would recommend ottos BMW to all my friends. The new facility was very imp Our salesman Heath Cameron made our buying experience truly exceptional, I would recommend ottos BMW to all my friends. The new facility was very impressive More