BMW of West Chester

Great Experience My experience buying a pre owned BMW at Otto’s was excellent. Dan Stangl in sales was very friendly and professional. He promised to take care of some My experience buying a pre owned BMW at Otto’s was excellent. Dan Stangl in sales was very friendly and professional. He promised to take care of some things with the vehicle before I picked the car up and they did not disappoint me. Marissa took care of the closing which was painless. I brought the car back for a minor problem that came up the first week and they took care of it quickly and at no charge. My experience with Melissa and the service department was extremely positive. I was only there for a short time, but they have a great waiting area and were very accommodating. I would recommend Otto’s to anyone looking to get a BMW. More

Great Service from the beginning to the End!!! Their professionalism is what won me over. Bought my first vehicle from them after a couple of conversations over the phone. Truly impressed with the Their professionalism is what won me over. Bought my first vehicle from them after a couple of conversations over the phone. Truly impressed with their knowledge of their products. More

Highly recommend Ian Ian was terrific to work with on the purchase of my first BMW. He and Brian were informative, no pressure sales consultants and advisors. Highly recom Ian was terrific to work with on the purchase of my first BMW. He and Brian were informative, no pressure sales consultants and advisors. Highly recommend them. More

Great Experience A friend recommended Otto BMW, I was reluctant due to distance. However, upon entering the facility, we definitely felt welcomed by many. As a relucta A friend recommended Otto BMW, I was reluctant due to distance. However, upon entering the facility, we definitely felt welcomed by many. As a reluctant purchaser, Ian Martin was extremely patient, knowledgeable and pleasant... the actual paperwork process was remarkably short, smooth and easy. Icing on the cake. Thank you!!!! More

Excellent Genius Program With all the high tech built into new vehicles, it is comforting to know that BMW has the Genius Program and that Otto's is fully vested in the endeav With all the high tech built into new vehicles, it is comforting to know that BMW has the Genius Program and that Otto's is fully vested in the endeavor. Raheem Barnett and Brian Menda are part of the Genius Program. They are available to instruct and answer questions to enable you to get the most out of the iDrive system. After spending some time with them, I came away more comfortable with the systems and felt more in charge of my environment knowing I knew how to utilize the cars technology. More

BMW Genius Help Brian Menda provided me with exceptional help on ensuring I knew all the 'nits and bits' of my M4. Even after nearly memorizing the manuals that it ca Brian Menda provided me with exceptional help on ensuring I knew all the 'nits and bits' of my M4. Even after nearly memorizing the manuals that it came with, I was still left with questions that needed answering. Brian did so!..even providing me with info I did not know I needed!!! Great job Brian and THANKS! As usual, Jay Miller is just a superb guy and is always ready to help with any and all issues! THANKS Jay!! More

Otto's treats you like family and goes the extra mile. We have been doing business with Otto's for the past 18 years, and have either purchased or leased 9 BMWs during that time. We have been more than sa We have been doing business with Otto's for the past 18 years, and have either purchased or leased 9 BMWs during that time. We have been more than satisfied with our experiences, and the personal care and attention we continue to receive. We would and do highly recommend Otto's to friends and anyone who is interested in the Ultimate Driving Machine! Be sure to ask for Justice Mogano (Sales) or Kevin Sherwood (Service) when you visit. You won't be disappointed. More

What an amazing experience! I am seriously just amazed at how wonderful my experience at otto’s. This is not my first bmw at otto’s but the experience is literally top of the lin I am seriously just amazed at how wonderful my experience at otto’s. This is not my first bmw at otto’s but the experience is literally top of the line. My sales associate, Ian Welsh rocked it out of the park!!!! You will not be disappointed and the X3 is literally amazing! More

Wonderful Experience Elena, my salesperson, was phenomena! Courteous, extremely knowledgable, patient, listened to my needs and treated me with such respect! I love my car Elena, my salesperson, was phenomena! Courteous, extremely knowledgable, patient, listened to my needs and treated me with such respect! I love my car, my salesperson and the dealership! Entire experience was great! Thank you! More

Fantastic experience Scott did a tremendous job throughout the entire experience. We've purchased many cars and this was by far, the most professional, easy, comfortable a Scott did a tremendous job throughout the entire experience. We've purchased many cars and this was by far, the most professional, easy, comfortable and hassle-free experience we've ever had. Scott is very personable, patient and extremely knowledgeable regarding BMWs. We appreciate his hassle-free, straightforward, and relaxed approach. We got an amazing deal and we love the car. We will certainly share our positive experience with others and highly recommend Scott and Otto's BMW. More