BMW of West Chester

Always easy As this is my 4th or 5th car from Otto's, and more specifically, Justice Mogano, it's an easy transaction. In and out without a lot of hassle or waiti As this is my 4th or 5th car from Otto's, and more specifically, Justice Mogano, it's an easy transaction. In and out without a lot of hassle or waiting. The car was what I wanted. I actually traded in two cars on my new one this time and they even made that easy. More

Buying 2018 330xi from otto’s Sales consultant knows his product and worked with us on finding the right car, price and finance options. Check out process was seemless and enjoyabl Sales consultant knows his product and worked with us on finding the right car, price and finance options. Check out process was seemless and enjoyable. More

Great Experience We’ve purchased and leased from Otto’s. The rep we have worked with on each occasion, Scott Gately, has made each experience smooth, seamless and effi We’ve purchased and leased from Otto’s. The rep we have worked with on each occasion, Scott Gately, has made each experience smooth, seamless and efficient, so much so that we live out of state and continue to return to Otto’s. More

6th BMW Otto’s is our dealership. They are professional and friendly. From sales to service. The dealership recently went through a massive construction remod Otto’s is our dealership. They are professional and friendly. From sales to service. The dealership recently went through a massive construction remodel over the past couple of years. Even through construction- they made it work for the customer. I dont know how they did it. But now that it’s complete. I see the vision they had from the start. They thought of everything. The place is perfect!! More

Best car experience. I’ve bought many cars over the years but this was by far the best experience I’ve ever had. Easy, quick and painless. Scott was the consummate profess I’ve bought many cars over the years but this was by far the best experience I’ve ever had. Easy, quick and painless. Scott was the consummate professional. I will only get my BMW’s from Scott and Otto’s! More

Genuis Appointment We had a genius appointment with Brian to show us all the features of our new BMW X3. Brian Menda was extremely knowledgeable and explained every feat We had a genius appointment with Brian to show us all the features of our new BMW X3. Brian Menda was extremely knowledgeable and explained every feature with ease. He also spoke to us in a way that was easy to understand and make sense of all the options. Brian was also friendly and patient. He took his time to help us better make full access of our car. Brian's ability to teach us how to use the features of our new X3 has made us even more excited and happy with our purchase and driving experience. More

Great Experience /Awesome Car This is my third lease with Otto’s. Heath Cameron has been an invaluable part of the process. He keeps in touch throughout the lease term and really This is my third lease with Otto’s. Heath Cameron has been an invaluable part of the process. He keeps in touch throughout the lease term and really cares about your experience. He takes the time to go over all your options so you find the car that best fits your needs and price range. I would highly recommend contacting him if you are in the market for a BMW. Service is always friendly. This dealership cares more about relationships than car sales and I appreciate the no pressure experience. More

Service Just had my wife’s 2016 M235 in for service and can’t say enough about the EXCEPTIONAL SERVICE we received at Otto’s BMW. They always treat my wife & Just had my wife’s 2016 M235 in for service and can’t say enough about the EXCEPTIONAL SERVICE we received at Otto’s BMW. They always treat my wife & I like celebrities and provide us with up to date information and provided us with a loaner which greatly helped with our hectic work schedules. From the moment you pull up to drop your car off your always promptly greeted and then taken to your service advisor in a very timely manner. Special thanks to Joe Izzy (service advisor), Dave Winnemore (Shop foreman), Jake Zimmerman (Shop technician) and Chris Clayton (Service Manager). Thank you all for the great job you did on my wife’s car! We couldn’t be happier! This is why we will continue to patronize Otto’s for sales & service for all of our BMW’s and all future purchasing. Sincerely, A very satisfied customer! Rick & Maryann Bauman. More

Easy and straightforward Ian was super helpful from the very beginning. He made the whole process, from the test drive to signing the papers, a pleasure. I would recommend to Ian was super helpful from the very beginning. He made the whole process, from the test drive to signing the papers, a pleasure. I would recommend to anyone! Thank you! More

Service Excellence I have purchased a number of BMWs from Heath Cameron. He can counted on to communicate well and offer a personalized experience. Mostly importantly, h I have purchased a number of BMWs from Heath Cameron. He can counted on to communicate well and offer a personalized experience. Mostly importantly, he performs as your 'dealer rep' even AFTER the car is purchased and if any advocating is necessary with service issues. More