BMW of West Chester

I hate car shopping/buying. Let's be honest, for most, it can be incredibly stressful. I just purchased my 14th vehicle and have never worked with anyone like Heath Cameron. I purchased my last ve most, it can be incredibly stressful. I just purchased my 14th vehicle and have never worked with anyone like Heath Cameron. I purchased my last vehicle from Heath and will likely never purchase another vehicle from anyone else. Heath is an incredible asset to Otto's BMW because he makes the unpleasantness car purchasing an amazingly positive one. He is thorough and attentive. He pays attention to the client and LISTENS. He was thoughtful in guiding me towards the right car for me and is flawless in the details. I am very happy with my new vehicle. But can add to that the pleasure of a very positive experience working with Heath. More

This is my fourth car purchased from Otto's BMW. The main reason I buy from Otto's is the sales staff. If your thinking of buying from Otto's ask to speak to Heath Cameron he is one of the Best! He is main reason I buy from Otto's is the sales staff. If your thinking of buying from Otto's ask to speak to Heath Cameron he is one of the Best! He is knowledgeable about all the models and plans BMW has to offer. He is very professional and at the same time very approachable. I would highly recommend Heath Cameron,at Otto's BMW, if you thinking of buying a car! More

Very friendly service. Cup of coffee when you walk in the door. Even the bathrooms are lovely! Ben drake was very friendly and helpful with the information I needed on the cars. door. Even the bathrooms are lovely! Ben drake was very friendly and helpful with the information I needed on the cars. More

Mike D, Long Island [Nassau], New York: Someone asked Mike D, Long Island [Nassau], New York: Someone asked me why would you travel from Long Island, New York to West Chester P.A. to purchase a BMW, my Mike D, Long Island [Nassau], New York: Someone asked me why would you travel from Long Island, New York to West Chester P.A. to purchase a BMW, my answer is Heath Cameron of Ottos BMW. Here is why: After a lengthy search (and research!!), about 2 months, I almost abandon my goal of finding my first choice of buying a 530xi. You see, I visited many BMW (and non-BMW) dealerships in the tri-state area with the hope of finding a reasonable deal. My experiences ranged from shady to average to 'not bad' but... (note: none of the BMW dealerships were shady or average, actually the salespeople were cordial and professional). As faith would have it, one evening browsing the web, I came upon a vehicle that caught my attention and decided to call the dealership. That was my first contact with Ottos BMW of West Chester, PA - this Class 'A', top notch BMW dealership. I currently owned a 528e '85 [belief it, still runs like a champ] and X5, 4.4 '03. I would have called myself a BMW Enthusiast until I sat with Heath Cameron of Ottos BMW. This gentleman has the X-factor when it comes to patience and professionalism and knowledge of BMWs. I have never experience a process this flawless in doing business with an organization like I did in working with Mr. Cameron. On the day to take delivery of my car I took Amtrak out of Penn station New York to PA, was delayed for more than 1/2 Hour and he waited patiently at the station in PA with a brand new X5 to take me back to company office - once there, all paperwork was ready to be signed, the process took under 10 minutes. then my education began - Heath Cameron spent a couple hours patiently going over features of this vehicle, even though it was well after closing (8 PM). This is my first purchase from Ottos BMW, but I chatted with several repeat customers while having a breathe taking tour of the showroom. I am excited I made the trip and whether you are near or far - take my advice, visit OttosBMW and ask for Heath Cameron!! More

My sales man "Scott:" is very friendly and really fair. I liked his approach that he shared his and his wife's experience with his BMW. really fair. I liked his approach that he shared his and his wife's experience with his BMW. More

I recently made delivery of my 2013 328i M Sport Convertible and in love with the car. The best part about it is the car buying experience at Otto's BMW is unmatched. They were very easy to work wit Convertible and in love with the car. The best part about it is the car buying experience at Otto's BMW is unmatched. They were very easy to work with, listened to everything i had to say and appied it unlike how other dealers try to get you to do what they want. They gave an amazing deal on my car even though i special ordered it, there was no back and worth with number crunching. You won't leave Otto's BMW feeling like they got the better of you. Also they don't pressure you into a vehicle they make sure it fits your exact needes while staying within the budget so theres no feeling of buyer's remorse. Jay Miller worked hard for me in my corner to get the deal perfectly fine tuned and checked in with me every step of the way while the car was being bulit. I'am a reurning Leasee of Otto's BMW and i have to say I' am going to be an Otto's BMW customer for life. Even the service department is unmatched and ran better then any other service department I have done business with in the past. I honestly have to give Otto's BMW an overall 5 stars, with Sales service integrity and anything else you would hope for in a dealership. If your in the market for a BMW Otto's should be your first and last stop. Also Don't forget to ask for Jay Miller... More

I was looking for a specific CPO BMW X6 which I was unable to find in Atlanta. I found it at Otto's in PA, and did my entire transaction remotely. Scott helped me with financing, transportation, etc. unable to find in Atlanta. I found it at Otto's in PA, and did my entire transaction remotely. Scott helped me with financing, transportation, etc. It was easy. Almost easier than going in-person. More

Jay Miller made my visit to Otto's a very enjoyable experience. His professionalism, in-depth knowledge of BMW vehicles their systems and his friendly easygoing approach went a long way in acquiring a experience. His professionalism, in-depth knowledge of BMW vehicles their systems and his friendly easygoing approach went a long way in acquiring a new 535i. I highly recommend Otto's and Jay Miller in particular for a great buying experience. More

This is the place i would strongly recommend for all of you to buy BMW, especially Ralph, who is a very professional sale person. i even have learned something new about BMW from him. From his profession, you to buy BMW, especially Ralph, who is a very professional sale person. i even have learned something new about BMW from him. From his profession, He demonstrated very detail of the X5 i purchased, Not only that, his passion, knowledge, friendliness and sense of humor were really making so much fun of the whole process in the dealership. Also, You will feel warm from Rachel who is the receptionist and the best greeter ever, the sale manager and finance were doing very good job for my deal. Overall, it was an awesome and comfortable experience to purchase my X5. if you look for a Bimmer, Ralph is the man in town More

I highly recommend Otto’s and Heath Cameron for your BMW needs! Otto’s is a fantastic dealership, and Heath made the entire experience exceptional. We have bought four vehicles from Heath now, and keep co needs! Otto’s is a fantastic dealership, and Heath made the entire experience exceptional. We have bought four vehicles from Heath now, and keep coming back because of his knowledge, professionalism and friendliness. He really knows his BMWs and will give you as much time as needed to make your decision without ever making you feel rushed or pushed into a decision. I’ve lost track how many test drives we’ve had with Heath over the years! Heath is very responsive to questions via phone, email, text, etc, both before and after your purchase, and even proactively kept me informed of the build progress of the x3 I recently ordered. Upon delivery Heath took the time to make sure we were completely comfortable with the workings of the vehicle, and I even saw him doing some last minute polishing himself after the detailing guys were done with it! We are so spoiled by the customer service demonstrated by Heath and Otto’s – I can’t imagine buying another vehicle anywhere else. Heath will really go the extra mile to make sure you are completely satisfied! More