BMW of Westbrook

Incredible service! They are super professional, very friendly and do an amazing job. Best service department I have used in a very long time! They are super professional, very friendly and do an amazing job. Best service department I have used in a very long time! More

The agent that attended to me was very professional. The car maintenance was done within the 2 hours that the agent advised. I am very disappointment that my car was returned to me with several scratc The car maintenance was done within the 2 hours that the agent advised. I am very disappointment that my car was returned to me with several scratches all around its body. I suspect this occurred during the washing process. I am expecting BMW - Westbrook to take care of the damage to my car promptly. More

I have always gotten great service here Garth Thomas has been wonderful to work with has been wonderful to work with More

Sales process was absolutely seamless, truly exceptional experience in every aspect. Thanks again we love the X5. experience in every aspect. Thanks again we love the X5. More

The service has been very good on our BMWs We are new to the area and bought a new BMW and also our other BMW serviced here. Professional and timely service. to the area and bought a new BMW and also our other BMW serviced here. Professional and timely service. More

Excellent customer service and fair treatment, prompt responses and quality service in order to ensure customer satisfaction responses and quality service in order to ensure customer satisfaction More

Finance Manager started off by telling me to ‘make it quick & to hurry up’ doing a final check of the vehicle before officially signing, stating he was ‘triple booked. He then proceeded to waste 15/20 mi quick & to hurry up’ doing a final check of the vehicle before officially signing, stating he was ‘triple booked. He then proceeded to waste 15/20 minutes, pitch a 3rd party extended warranty, in addition to their ‘premium’ loyalty program. Matt continued to make inappropriate comments, calling his coworker ‘ginger man’ repeatedly. Overall weird experience, won’t be back unless there is a warranty issue. More

The sale with Zach was smooth and easy wtth no hitches. We were kept apprised of scheduled arrival and pickup. Matt took care of paperwork. He was efficient and provided ample information to us. We were kept apprised of scheduled arrival and pickup. Matt took care of paperwork. He was efficient and provided ample information to us. More

Texting did not get my replies. Unbelievably expensive for the second time. I’ll try a NH dealership next time. Maybe I’m being too picky. Unbelievably expensive for the second time. I’ll try a NH dealership next time. Maybe I’m being too picky. More

Brandon was a very relatable and knowledgeable sales person. He was a pleasure to work with. person. He was a pleasure to work with. More