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BMW of Wyoming Valley

Wilkes-Barre, PA

Overview
Employees
Reviews
Vehicles
4.8
420 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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1470 PA-315

Wilkes-Barre, PA

18702

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Showing 420 reviews

January 27, 2024

My inspection was expired, Alicia got me in the same day and got me fixed up, A+. More

by Dave Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2024 -

BMW of Wyoming Valley responded

Hi Dave, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 24, 2024

Quality support during the buying process. Took the time to go over every detail of the vehicle. More

by JAK530
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maurice Ledoux
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 26, 2024 -

BMW of Wyoming Valley responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

January 11, 2024

Chris in Sales was awesome and straightforward. No pressure just valued his professionalism. Mandy's tutorial overview and demo of features was great! More

by Jerry Seman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Nahill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mandy
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Jan 12, 2024 -

BMW of Wyoming Valley responded

Hi Jerry, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 30, 2023

Chris was great , easy to deal with , very accommodating, process was simple and quick purchase More

by T
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Nahill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 01, 2024 -

BMW of Wyoming Valley responded

Hi, thank you for your feedback. We're thrilled you found our staff knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

November 28, 2023

No one answers the phone. Car under warranty has a problem, they make you sit there for hours. No one to drive you home. No news. I likes Steve who sold me the car last year More

by Beatriz Rivera Barnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alice
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Dec 14, 2023 -

BMW of Wyoming Valley responded

Beatriz, I am sorry to hear that you had a difficult time getting ahold of our service department. I can assure you that this is not the norm at our dealership. We will strive to improve and ensure that you have a great experience during your next visit!

October 29, 2023

Dalton was super helpful, Buying out of state was easy and transparent with him. Great Experience More

by MIke B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dalton, Mandy, Bill
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Dec 09, 2023 -

BMW of Wyoming Valley responded

Hi Mike, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

October 19, 2023

From the first call to the front door of the dealership I had a phenomenal experience. More

by jameswatkinson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Pollack
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Oct 22, 2023 -

BMW of Wyoming Valley responded

Hi, thank you for your support! We're happy we could help. Our team is available should you require any extra help.

October 14, 2023

Maurice Ladoux is the best salesperson! Chris did an excellent tutorial and was very nice to work with. More

by fdepolo6
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Maurice Ladoux and Chris
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Oct 16, 2023 -

BMW of Wyoming Valley responded

Hi, thank you so much for sharing your recent experience with us. We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

October 14, 2023

Great to work with. Quick easy and very helpful with anything I needed even at the last minute. More

by BMW2023
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christpoher Nahill
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Oct 16, 2023 -

BMW of Wyoming Valley responded

Hi, thank you so much for sharing your recent experience with us. We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

October 10, 2023

Maurice got the car that I wanted in 4 days. No dragging feet, no hassles. No wait. Easy experience all the way around! Very grateful. More

by rkobilinski20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maurice Ledoux
Report | Print
Oct 12, 2023 -

BMW of Wyoming Valley responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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