Bachrodt Baraboo Motors - Service Center

Horrible cheating crooks! I believe they are a bunch of crooks. I have taken 2 vehicles to them on 2 separate occasions for diagnostics. First was a Jeep Liberty that was I believe they are a bunch of crooks. I have taken 2 vehicles to them on 2 separate occasions for diagnostics. First was a Jeep Liberty that was having intermittent problems with the battery going dead. They ran a diagnostic on it twice two weeks a part and both times they said there is no problem. Second was a Dodge Avenger that was dying out whenever it came to a stop. I had taken it to my mechanic and he said it was either the cam positioning sensor or the crank positioning sensor. I told this to Baraboo motors and they called me say it's contaminated oil and they wanted to due an oil change. Their report listed the 2 sensors but the oil problem was at the top of the list. So I said fine change the oil. Then I got a call saying that the car was still having the same problem and they had to run a second diagnostic test. When the test came back it read the cam sensor like we told them. I really think that with the Jeep they shouldn't have charged me for the tests since they couldn't come up with a problem. Especially since they saw for themselves the problem with the battery. With the Avenger I strongly feel they owe me a refund for one of the diagnostics because the problem was exactly what we said. I also think they owe me a refund on the oil change that didn't need to be done. They ripped me off and didn't even have the decency to have a respectful conversation with me regarding the charges. Nobody should EVER go to them they are thieves!!!!! More

Excellent Service They do whatever it takes to meet my schedule. They also get me a loaner for me to drive while mine is serviced, that's very convenient for me. Thank They do whatever it takes to meet my schedule. They also get me a loaner for me to drive while mine is serviced, that's very convenient for me. Thank you. More

Great first experience with this dealership. Having experienced a problem with my vehicle while in Baraboo I stopped in late in the afternoon. I was promptly and courteously treated. The problem Having experienced a problem with my vehicle while in Baraboo I stopped in late in the afternoon. I was promptly and courteously treated. The problem was quickly diagnosed and explained. The lateness of the day made it impossible to complete the repair then, but extra effort was made to provide me with a loner so that I could get home and back. The next day the repair was quickly completed. More

Re-do Brought my Ram in for a wheel bearing replacement. Fixed it fine. A day later there was a scraping sound like bad caliper or something with rotor on s Brought my Ram in for a wheel bearing replacement. Fixed it fine. A day later there was a scraping sound like bad caliper or something with rotor on same wheel. Brought in and they fixed it no questions, no charge. A misshapen dust cover or had slipped out of place More

Time to change the oil in my 2008 Sebring! I called Baraboo Motors and spoke to Samantha Faul to arrange for an oil change. At that time I also asked her if she would check the records to see I called Baraboo Motors and spoke to Samantha Faul to arrange for an oil change. At that time I also asked her if she would check the records to see if my car was due for any other procedures. My car is 7 years old with mileage just over 21,000 miles. She did as I asked and called me back the next day. She suggested that in addition to the oil change a tune-up and brake inspection would be advisable at this time. This seemed like a good idea to me so she set a date for service on Sept. 15th at 1 PM. My car received a thorough inspection by David Radtke and I was handed a bill for $188.05 instead of the original estimate of $637.00 for the work done. I had received a detailed report from Sarah Pate on all the work done on the vehicle.. I wish to express my appreciation to all involved for a job well done!! More

Great follow up and strives for customer service. I picked up my van from being serviced and did not have the best experience however Samantha went out of her way to call me and correct the issue at h I picked up my van from being serviced and did not have the best experience however Samantha went out of her way to call me and correct the issue at hand. I did not have the best first impression however after Samantha's determination to correct the issue I would definitely return to Baraboo Motors and trust that they will do everything possible to ensure it is the best possible experience. More

Great! The service department completed the services requested in a friendly and timely matter. Also took care of another issue I had with no hassle at all The service department completed the services requested in a friendly and timely matter. Also took care of another issue I had with no hassle at all. More

Glad I went with MOPAR! Last December I had my pads & rotors replaced - Samantha suggested I go with MOPAR parts, and I'm glad she did. Now when I had an issue with them, al Last December I had my pads & rotors replaced - Samantha suggested I go with MOPAR parts, and I'm glad she did. Now when I had an issue with them, all my costs were covered under warranty! More

oil change and tire rotation Got in 15 minutes before appointment time and was out in great time. Would recommend service to anyone anr was able to get time I requested. Got in 15 minutes before appointment time and was out in great time. Would recommend service to anyone anr was able to get time I requested. More

Greenwood review we found the service to be excellent, we have used this service for years and as always we have been very satisfied, we will continue to use this ser we found the service to be excellent, we have used this service for years and as always we have been very satisfied, we will continue to use this service. More