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Baker Buick GMC Hudsonville

Hudsonville, MI

Overview
Employees
Reviews
Vehicles
4.6
2,147 Reviews
The team at Baker Buick GMC Hudsonville would like to welcome you to our dealership in Hudsonville, near Holland and Grand Rapids. We’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Buick and GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
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3320 Highland Dr

Hudsonville, MI

49426

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Showing 2,147 reviews

April 23, 2025

Very clean and comfortable where to wait. Waiting room was very neat and well kept! More

by JAHUYSER1
Recommend Dealer
Yes
Employees Worked With
Briana Nickles
Report | Print
May 10, 2025 -

Baker Buick GMC Hudsonville responded

We are so glad to hear that you had such a great experience with our service team! We greatly appreciate you trusting us with your business! We hope to see you again for any service needs in the future that you may need!

April 23, 2025

Very clean and comfortable where to wait. Waiting room was very neat and well kept! More

by JAHUYSER1
Recommend Dealer
Yes
Employees Worked With
Briana Nickles
Report | Print
May 10, 2025 -

Baker Buick GMC Hudsonville responded

We are so glad to hear that you had such a great experience with our service team! We greatly appreciate you trusting us with your business! We hope to see you again for any service needs in the future that you may need!

April 23, 2025

Very clean and comfortable where to wait. Waiting room was very neat and well kept! More

by JAHUYSER1
Recommend Dealer
Yes
Employees Worked With
Briana Nickles
Report | Print
May 10, 2025 -

Baker Buick GMC Hudsonville responded

We are so glad to hear that you had such a great experience with our service team! We greatly appreciate you trusting us with your business! We hope to see you again for any service needs in the future that you may need!

April 23, 2025

Friendly and very helpful She went a little extra to get me a tire replacement when I don't think she had to thanks More

by Andersd449
Recommend Dealer
Yes
Employees Worked With
Emily
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May 10, 2025 -

Baker Buick GMC Hudsonville responded

Thank you so much for the five star review! We are so happy to hear that you had such a great experience with our service team and that Emily helped to make that experience even better! We appreciate you trusting us with your business and we hope to see you again for any service needs in the future!

April 23, 2025

Love going to you guys you do great work and take good care of me More

by tdevries
Recommend Dealer
Yes
Employees Worked With
Emily
Report | Print
May 10, 2025 -

Baker Buick GMC Hudsonville responded

We are SO happy to hear that you continue to have such an outstanding experience with us! We appreciate you continuing to trust us with your business! We hope to see you again for any service needs in the future that you may need! Thank you SO much for the five star review!

April 22, 2025

If it wasn’t for Keith I’d be filling a formal complaint. Keith was great More

by MNOFFSINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
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May 10, 2025 -

Baker Buick GMC Hudsonville responded

Thank you so much for the five star review! We are thrilled to hear that Keith helped to make your experience so great! We appreciate you trusting us with your business and we hope to see you again for any future service needs that you may need!

April 21, 2025

The service desk was great, the tech who did the work l was not impressed with. Greasy prints all over and scratched the front of truck where they leaned over to add the oil. More

by jerbear1756
Recommend Dealer
Yes
Employees Worked With
Mercedes
Report | Print
May 10, 2025 -

Baker Buick GMC Hudsonville responded

Thank you for the feedback. We're glad to hear our service desk team took good care of you, but we're very sorry to learn about the condition your truck was returned in. That’s not the standard of care we hold our technicians to, and we sincerely apologize for the greasy prints and the scratch on your vehicle. Your comments have been shared with our service management team so we can address this directly and ensure it doesn’t happen again. If you haven’t already, please reach out—we’d like the opportunity to make this right.

April 21, 2025

The service desk was great, the tech who did the work l was not impressed with. Greasy prints all over and scratched the front of truck where they leaned over to add the oil. More

by jerbear1756
Recommend Dealer
Yes
Employees Worked With
Mercedes
Report | Print
May 10, 2025 -

Baker Buick GMC Hudsonville responded

Thank you for the feedback. We're glad to hear our service desk team took good care of you, but we're very sorry to learn about the condition your truck was returned in. That’s not the standard of care we hold our technicians to, and we sincerely apologize for the greasy prints and the scratch on your vehicle. Your comments have been shared with our service management team so we can address this directly and ensure it doesn’t happen again. If you haven’t already, please reach out—we’d like the opportunity to make this right.

April 21, 2025

Staff is very professional and courteous. I was kept informed of the progress. No problems. I would recommend Baker service to anyone. More

by jackvberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pietro Messina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Wilde
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2025 -

Baker Buick GMC Hudsonville responded

Hi Jack! Thank you so much for the five star review! We are so happy to learn that you had such a great experience with our service team! We appreciate you trusting us with your business and we hope to see you again for any service needs in the future!

April 19, 2025

The customer service at Betten Baker on 28th St. is always excellent, very friendly and efficient. More

by susiegilbert61
Recommend Dealer
Yes
Employees Worked With
Bro
Report | Print
May 10, 2025 -

Baker Buick GMC Hudsonville responded

Thank you SO much for the five star review! We are so thrilled to hear that you had a great and efficient experience with our service team! We appreciate you trusting us with your business and we hope to see you again for any service needs in the future that you may need!

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