Back

Baker Buick GMC Hudsonville

Hudsonville, MI

4.6
2,099 Reviews
The team at Baker Buick GMC Hudsonville would like to welcome you to our dealership in Hudsonville, near Holland and Grand Rapids. We’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Buick and GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
Contact Dealership

3320 Highland Dr

Hudsonville, MI

49426

Directions

By Type

Showing 2,099 reviews

April 07, 2023

Had my vehicle serviced at Betten GMC. Service department employees were friendly and helpful. My only problem was that my 1 hour service job took 2 hours . Would have been nice if they ha More

by TD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerisa Desimone, Jeremy Franklin
Apr 07, 2023 -

Baker Buick GMC Hudsonville responded

Thank you for your feedback regarding your experience, your review is valued and appreciated!

April 07, 2023

Pleasant to work with. Got in and done as promised. Explained the results from the service tech. More

by Wbryker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerisa Desimone, Brandon McClain, Jeremy Franklin
Apr 10, 2023 -

Baker Buick GMC Hudsonville responded

We appreciate your review and feedback!

April 07, 2023

Briana told me what the bill would be and the wait time right away. Both were accurate. It is always nice to know ahead of time. Hate surprises when it comes to cars. Mike probably worked on my car but I n More

by andres.doris
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Briana Nickels, Mike O'Donnell
Apr 10, 2023 -

Baker Buick GMC Hudsonville responded

We appreciate your review and feedback on future improvements to our customer experience!

April 07, 2023

Got me in on time and work was done under the estimated waiting time time More

by hiller_robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Nickels, Mike O'Donnell
Apr 10, 2023 -

Baker Buick GMC Hudsonville responded

We are glad to hear it, Robert! Thank you for your review!

April 06, 2023

They were awesome guaranteed service Mario was definitely the one and also the guy that sealed the deal I'm so sorry I didn't remember his name but yeah I'll definitely be back to get my mom a truck great wo More

by kimanimcgrgor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario "RIO" Pointer
Apr 06, 2023 -

Baker Buick GMC Hudsonville responded

We look forward to working with you again - thank you for sharing your review and experience with Mario!

April 06, 2023

Very professional with great communication and customer oriented. I would recommend this dealership to family More

by MITCH28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Nickels, Jeremy Franklin
Apr 07, 2023 -

Baker Buick GMC Hudsonville responded

Thank you for your review, Mitch! We appreciate your recommendation!

April 06, 2023

The service was fine but we had questions about a future suggested service that were not answered More

by kbmiller3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Nickels
Apr 07, 2023 -

Baker Buick GMC Hudsonville responded

Thank you for sharing this feedback with us so that we can use it to improve the customer experience in the future. If you still would like answers to your questions, please feel free to give us a call at 616-379-4440.

April 06, 2023

Wonderful customer service. Kept me up to date for every issue that happened. Had me on my way quickly. More

by lavenderall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerisa Desimone, Jeremy Franklin
Apr 07, 2023 -

Baker Buick GMC Hudsonville responded

We are glad to hear this! Thank you for sharing this review!

April 04, 2023

My experience with the Hudsonville dealership has been excellent.That includes all staff I have had contact with.That includes sales, office and phone contact staff. Also had courteous and helpful service More

by vandertolj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Mulvey II, Samuel Rodriguez, Kerisa Desimone, Emily Daniels
Apr 05, 2023 -

Baker Buick GMC Hudsonville responded

Thank you for sharing this wonderful review and for recommending us!

April 04, 2023

Everyone at the dealership was very professional, knew what they were doing, and very helpful in any and all questions. More

by Jack.hall65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Nickels, Mike O'Donnell
Apr 04, 2023 -

Jack.hall65 responded

Thank you

...
167
...