Baker Buick GMC Hudsonville

Briana always keeps me up to date on what future maintenance I need. She is very knowledgeable. maintenance I need. She is very knowledgeable. More

My dealership was very out spoke. Make sure what I ask for was taking care of. It's closer to my home and I appreciate they service...THANKS Make sure what I ask for was taking care of. It's closer to my home and I appreciate they service...THANKS More

Great sales person. Jordan was great to work with. Patient with an older couple. he answered all our questions. Tx Jordan Jordan was great to work with. Patient with an older couple. he answered all our questions. Tx Jordan More

Very friendly and a clean place to wait. I was very very very very comfortable. I was very very very very comfortable. More

The service department was very good with just one hitch. The sales department is awful!!! I received a letter the dealership would give me 35,000.00 for my 2018 Buick Enclave. I went in wanting to purchase The sales department is awful!!! I received a letter the dealership would give me 35,000.00 for my 2018 Buick Enclave. I went in wanting to purchase an Envision. I was told I could get 33,000.00 for my car…fine. It took a few months before I was able to order an Envision. I asked what would waiting for that Envision to be delivered do to the price of my Enclave. I was told not much unless I put a ton of miles on it…which I didn’t. I went in to purchase the Envision and sign papers. I had intended to pay cash for the remaining amount after the trade in. I noticed the amount that was due when signing. Way more than I planed. I checked the paperwork and noticed the Enclave was 5,000.00 less than what we agreed to earlier. I questioned it and Matt got his manager who very rudely said..,new game new rules and left. I wish I had gotten up and left. That was the third car purchased from that dealership…never again!! No one mentioned the price difference on the Enclave before I started signing. Very rude and sneaky. I know times were rough during Covid but they were for me too. I had to pay full price for the new Envision. No discounts! Some of your sales people need training on how to make things good for both sides. No, I will never recommend this dealership and have let people know how things went when I bought a car from your dealership! More

Staff is professional, helpful and prompt. Explained all of my service aspects, In a timely fashion. Explained all of my service aspects, In a timely fashion. More

Excellent dealership. I was able to get an appointment at a reasonable time during the week, and they completed it in a timely manner. I was able to get an appointment at a reasonable time during the week, and they completed it in a timely manner. More

I really thought everyone was very friendly and they did a good job diagnosing the noise my enclave was making. a good job diagnosing the noise my enclave was making. More

The Service Reps were very efficient and accommodating. Also very Friendly.Very Pleased with Service. Also very Friendly.Very Pleased with Service. More

Great customer service. Very detailed about reviewing repairs and discussing payments. We only trust their delealership! Very detailed about reviewing repairs and discussing payments. We only trust their delealership! More