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Baker Buick GMC Hudsonville

Hudsonville, MI

Overview
Employees
Reviews
Vehicles
4.6
2,097 Reviews
The team at Baker Buick GMC Hudsonville would like to welcome you to our dealership in Hudsonville, near Holland and Grand Rapids. We’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Buick and GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
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3320 Highland Dr

Hudsonville, MI

49426

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Showing 2,097 reviews

March 23, 2023

Called for a recall, no parts so had to wait 3 weeks. Scheduled the recall when parts came in and dropped it off early only to find out the recall was done already. Lot of wasted time. Should have at le More

by Chad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lin Roelofs
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Mar 23, 2023 -

Baker Buick GMC Hudsonville responded

Hello Chad, we appreciate you bringing our attention to areas in which we can improve the customer experience moving forward. We will ensure this is brought to the attention of management. Thank you.

March 23, 2023

Had a very good experience at Betten GMC. Our salesperson Alyse was very helpful in us purchasing our car. Very informative on helping us set up everything. More

by Timothyleslie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alyse Solomon
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Mar 23, 2023 -

Baker Buick GMC Hudsonville responded

We appreciate your review and feedback about your experience with Alyse! Thank you!

March 23, 2023

90,000 oil change and preventative maintenance performed. also gave me a ride to work, which was appreciated. More

by NRBOLTHOUSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerisa Desimone, Jeremy Franklin
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Mar 23, 2023 -

Baker Buick GMC Hudsonville responded

We are happy to help! Thank you for your review!

March 23, 2023

Highly recommend for service and sales. Excellent people to deal with. Very nice facility. I will definitely be back.Thank you. More

by crf45006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alise , Briana Nickels, Mike O'Donnell
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Mar 23, 2023 -

Baker Buick GMC Hudsonville responded

Thank you for sharing this wonderful review with us!

March 23, 2023

Great service and exceptional customer service. Employees were welcoming and supportive. Prompt service and attention to detail. More

by BARRETTM2530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerisa Desimone, Jeremy Franklin
Report | Print
Mar 27, 2023 -

Baker Buick GMC Hudsonville responded

Thank you for your review and kind words about our team!

March 23, 2023

I’m much happier with the dealership in Grandville, both Glen and Charles are on top of everything, friendly,and always keeping me up to date on all my car needs More

by Bredewegk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Schaap, Charlie Kirt
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Mar 27, 2023 -

Baker Buick GMC Hudsonville responded

We are happy to hear that our team members were able to take care of you! Thank you for your review!

March 22, 2023

Friendly and honest, just wish parts were more readily available. Nice, clean facility, great waiting area. More

by Denny Willyard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Havens, Briana Nickels, Emily Daniels
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Mar 22, 2023 -

Baker Buick GMC Hudsonville responded

Thank you for your review and feedback, Denny!

March 22, 2023

Kerisa was very through explained all repairs. All went as expected. Nice waiting area. Very timely repairs. More

by B.BOPPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerisa Desimone
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Mar 22, 2023 -

Baker Buick GMC Hudsonville responded

We are happy to hear that Kerisa was able to take care of you! Thank you for your review!

March 22, 2023

They are always very friendly and very helpful. They let you know what may be needed in the future More

by JOHN.VANDERHULST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Nickels, Mike O'Donnell
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Mar 23, 2023 -

Baker Buick GMC Hudsonville responded

Thank you for sharing this review with us, John!

March 21, 2023

They had great customer service and took care of me the whole way through the process. More

by AARONCARRUTHERS1125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Nickels, Matthew Pietrzak
Report | Print
Mar 22, 2023 -

Baker Buick GMC Hudsonville responded

We are happy to hear this, Arthur! Thank you for your review!

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