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Baker Buick GMC Hudsonville
Hudsonville, MI
2,084 Reviews
The team at Baker Buick GMC Hudsonville would like to welcome you to our dealership in Hudsonville, near Holland and Grand Rapids. We’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Buick and GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,084 reviews
Verified Customer
March 07, 2023
The service department was very helpful. I was actually amazed that they did a safety inspection when I brought my vehicle in. Also, it was nice that they informed me if the free oil change I was actually amazed that they did a safety inspection when I brought my vehicle in. Also, it was nice that they informed me if the free oil change that I have. I would have otherwise not known about it. More
by ROGERSTRICKFADEN
Employees Worked With
Service desk
March 07, 2023
Communication was poor. After approving the part order, I had to call to get an update after 2 weeks of no contact, only to find out the part on order was discontinued. Then After approving the part order, I had to call to get an update after 2 weeks of no contact, only to find out the part on order was discontinued. Then after approving the purchase of a used part, I waited 2 more weeks with no contact. When i called again, I found out the part was in. Bright spot was the service contact was pleasant to work with. One key to customer service is communication-when the customer doesn’t know what is happening after 2 weeks (twice), the customer gets frustrated. Also, there were several items discovered to be wrong with my car and had to pay for 4 separate 1 hour diagnostic fees, with no offer to reduce the cost for my trouble. More
by PHIL70
Employees Worked With
Brianna
March 07, 2023
I was very happy with how I was treated by their entire team. Everyone was knowledgeable about the vehicle options, which made the build process easy and efficient. team. Everyone was knowledgeable about the vehicle options, which made the build process easy and efficient. More
by JASONCHARNLEY
Employees Worked With
Andrew and Ray
