Baker Buick GMC Hudsonville

The service was Great I would recommend this dealership. Briana is very helpful and super easy to work with. Briana is very helpful and super easy to work with. More

Easy to work with. No pressure Did what they said they would do. Great salesman! No pressure Did what they said they would do. Great salesman! More

Brianna is always very helpful and cheerful. She takes good care of us when we need to schedule the service and follows up promptly. A pleasure to work with! She takes good care of us when we need to schedule the service and follows up promptly. A pleasure to work with! More

I have been very pleased with your service center and their honesty. I had a bad experience at a Holland dealer and luckily I spoke to your people and the issue that I had at the time was a warranty cov their honesty. I had a bad experience at a Holland dealer and luckily I spoke to your people and the issue that I had at the time was a warranty covered issue. The Holland dealership wanted to charge me over $900.00. Honesty pays . Thank you More

Very courteous worked me into schedule kept me updated on diagnosis Very happy with service that was performed Thank you diagnosis Very happy with service that was performed Thank you More

Sales was great, service did more harm than good. Got my car back making all sorts of clunks and noise that weren't there when I dropped it off, and then was told that's normal. They also fried my on Got my car back making all sorts of clunks and noise that weren't there when I dropped it off, and then was told that's normal. They also fried my onstar by allowing the truck to stall with a dead battery, my battery was 1 year old and never died before, but somehow they killed it, they did have my car for an entire month when that happened, there are gm tsb's and many posts about power being removed while the key is on damaging that module. Grandville admitted fault on the paperwork but Adam at hudsonville service, the manager of both locations, basically told me to xxxx off. Not the way to run a business and not the way to handle your customers. Will be pursuing legal action, and will not allow or recommend a betten baker location for any reason in the future. Sorry for the rant, but brought my car back 8-10 times for the noises and again grandville said that's not right, but Adam said nope there's nothing wrong we aren't gonna fix it. Horrible experience, stay away More

They always take care of me, highly recommend this place! Great facility and friendly staff. I’ll be back for sure! Great facility and friendly staff. I’ll be back for sure! More

Briana is great service advisor. She is the only reason I keep coming to this location. She is the only reason I keep coming to this location. More

They are nice helpful friendly and very professional when it came to helping me Resolve my issue with my truck I really appreciate everything you need done for me it came to helping me Resolve my issue with my truck I really appreciate everything you need done for me More

Appreciate the prompt and professional manner in which Matthew and Trevor handled the sale. Would definitely recommend this dealership to anyone. Matthew and Trevor handled the sale. Would definitely recommend this dealership to anyone. More