Baker Buick GMC Hudsonville

Great service. Friendly and courteous. Something that wasn’t easy to fix, they went the extra mile for us. Knowing we needed the vehicle for our disabled son, they Friendly and courteous. Something that wasn’t easy to fix, they went the extra mile for us. Knowing we needed the vehicle for our disabled son, they worked overtime to get us going! Thanks Betten Baker! More

She got me a loaner car to drive so we could fishish what we need to get done we need to get done More

Friendly, efficient, and honest. I appreciated the time they took with me to explain and get the work done. I appreciated the time they took with me to explain and get the work done. More

Service department was awesome to work with, and very accommodating. Brianna was very thorough and accommodating accommodating. Brianna was very thorough and accommodating More

Got an overpriced oil change. Charged me $84.00 for a change. Last week I had my 2022 Honda CRV in to Sierra Honda for an oil change, and that one was $54.00.Same synthetic oil. W Charged me $84.00 for a change. Last week I had my 2022 Honda CRV in to Sierra Honda for an oil change, and that one was $54.00.Same synthetic oil. What makes your oil change worth $30.00 more? Probably won't see this review published. More

Expectations were said up front and we knew what to expect with services we received. expect with services we received. More

Took my car to have wheel sensors checked and two tires changed I told her that the wheel sensors were bad because the light was on. Also for an oil change. They didn't check the sensors and said I would h changed I told her that the wheel sensors were bad because the light was on. Also for an oil change. They didn't check the sensors and said I would have to come back another time because it was too late and charge me and I told her no I shouldn't pay because that's what I told her and I also wanted the new tires on the back but they put them on the front. I went back in with the car which took up my time and they took the wheel sensors put the tires on the back and said I could come back again and pay $300 to have the two bad sensors looked at and replaced I don't want to come back here and they ordered the recall material without asking me if that's what I wanted they should have repaired the sensors for free I will take the car to Walmart. I don't think I will ever do business here again for years I did business on the 28th Street store without any problems More

Was able to get appointment the next day. Service was completed quickly. Very friendly and informative Customer service. Service was completed quickly. Very friendly and informative Customer service. More

Up front with what’s happening with my vehicle and concerned with my satisfaction. Happy concerned with my satisfaction. Happy More

We called Sam 3 times about various issues: no manual after repeated requests; no cargo net although promised along with the manual. We had to pay $200. For a second key that should have been provided. after repeated requests; no cargo net although promised along with the manual. We had to pay $200. For a second key that should have been provided. We were told we’d get a loaner while upholstery was being washed but then were asked to take two cars ourselves. Sam makes a lot of promises but doesn’t come through. I would not recommend this dealership to friends. More