Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Baker Buick GMC Hudsonville - Service Center
Hudsonville, MI
1,990 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
1,991 Reviews of Baker Buick GMC Hudsonville - Service Center
Sort by
May 31, 2025
Great service by all. The staff gave me an appointment earlier than I expected, and the wait for being done was easily bearable. The staff gave me an appointment earlier than I expected, and the wait for being done was easily bearable. More
by josytsma5
Verified CustomerMay 30, 2025
This is our first purchase from Baker Buick. Our salesman made the process easy! He had a couple vehicles pulled up to the building right away for us to test drive. We had to get our vehicle tra Our salesman made the process easy! He had a couple vehicles pulled up to the building right away for us to test drive. We had to get our vehicle transfered from another location; it went great! Quality customer service! More
by Sveldman
Employees Worked With
Other Employees :
Forgot salesman name but 5 stars!
May 30, 2025
Quick and easy in and out service! No pressure sales service just friendly suggestions. Clean waiting room. No pressure sales service just friendly suggestions. Clean waiting room. More
by rjryskamp
May 29, 2025
The people there seemed to be very nice. They listened to our issues and tried their best to fix them. They listened to our issues and tried their best to fix them. More
by bingoblade
May 24, 2025
Service desk crew is cool and amazing, will definitely be back for further service on my GMC! back for further service on my GMC! More
by vhernandez
Employees Worked With
May 24, 2025
I came to the dealership at my scheduled appointment and the Tonneau cover was not installed on the vehicle. When the salesman took it back to the service area little do they know that the tonneau cover tha the Tonneau cover was not installed on the vehicle. When the salesman took it back to the service area little do they know that the tonneau cover that they were going to unwrap and install was damaged. Fortunately, they had one at the Sister store however it took over two hours to go get the new cover. I think the thing that is most disappointing is that the technician doing the install attempted to bill me for two hours when the recommended installation time is an hour. Also, some accessories that I made inquiries about were not in stock . The OnStar activation had not been completed according to OnStar, which took considerably additional time. Chris and Todd were both great. However, the overall experience with everything I can't score it to five. More
by Michael.
Employees Worked With
Todd combs
