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Baker Buick GMC Hudsonville - Service Center
Hudsonville, MI
1,985 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,985 Reviews of Baker Buick GMC Hudsonville - Service Center
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May 24, 2025
Service desk crew is cool and amazing, will definitely be back for further service on my GMC! back for further service on my GMC! More
by vhernandez
Verified CustomerEmployees Worked With
May 24, 2025
I came to the dealership at my scheduled appointment and the Tonneau cover was not installed on the vehicle. When the salesman took it back to the service area little do they know that the tonneau cover tha the Tonneau cover was not installed on the vehicle. When the salesman took it back to the service area little do they know that the tonneau cover that they were going to unwrap and install was damaged. Fortunately, they had one at the Sister store however it took over two hours to go get the new cover. I think the thing that is most disappointing is that the technician doing the install attempted to bill me for two hours when the recommended installation time is an hour. Also, some accessories that I made inquiries about were not in stock . The OnStar activation had not been completed according to OnStar, which took considerably additional time. Chris and Todd were both great. However, the overall experience with everything I can't score it to five. More
by Michael.
Employees Worked With
Todd combs
May 23, 2025
The professionalism of the service advisor, speed of service, and accuracy of service all seemed on par with expectation and were excellent as usual service, and accuracy of service all seemed on par with expectation and were excellent as usual More
by jneiheisel98
Employees Worked With
Briana Armano
May 23, 2025
Good follow up talk and timely with help for follow up. Sorry that you do not have courtesy rides when longer appointments Sorry that you do not have courtesy rides when longer appointments More
by Schlebaumh
Employees Worked With
May 22, 2025
Great experience. Started service at time scheduled, and completed right as promised. Up front on pricing and consulted before additional services performed. Highly re Started service at time scheduled, and completed right as promised. Up front on pricing and consulted before additional services performed. Highly recommended and will be a repeat customer. More
by mattjk51
Employees Worked With
Emily Daniels
May 21, 2025
My first time using this dealership for service on my pickup. Great job. I will use them again pickup. Great job. I will use them again More
by diepd
Employees Worked With
May 21, 2025
They tell you what's up and I appreciate that. Brianna is very helpful and professional. My car is running great. Brianna is very helpful and professional. My car is running great. More
by erikkranzusch
May 20, 2025
I really enjoyed my experience with Alyse. She was great to work with, very friendly and helpful! I would recommend her to anyone in area looking. I don’t feel like I had the same experience w She was great to work with, very friendly and helpful! I would recommend her to anyone in area looking. I don’t feel like I had the same experience with Devon in financing though. He was very opinionated, kind of judgy and overall did not leave me feeling warm and fuzzy. More on the abrasive side giving input that was not needed or necessary. More
by Candice
