Baker Buick GMC Hudsonville - Service Center

Very prompt and professional! ! Explaining everything in detail Checked for any service recalls also for me! ! Explaining everything in detail Checked for any service recalls also for me! More

Smooth The experience was a smooth one, with great communication. They even called me with cabin filter findings. communication. They even called me with cabin filter findings. More

Took 8 hrs to get oil change and check out mid row seat and why it wouldn’t fold down with the switch in the rear. Only to say it just needed lubricant. Excessive!!! and why it wouldn’t fold down with the switch in the rear. Only to say it just needed lubricant. Excessive!!! More

Absolutely no follow up. From ordered floor mats (6mo to deliver cause they forgot), 3 trips 2+ hr each trip for an air conditioner that didn’t work for the summer, no air fi From ordered floor mats (6mo to deliver cause they forgot), 3 trips 2+ hr each trip for an air conditioner that didn’t work for the summer, no air filter for an oil change and never ever called to bring me back like they said they would and a service mgr who wants to act like this is my fault. More

They work to better serve customers. We're helpfully and considerate. Will do business with them again. We're helpfully and considerate. Will do business with them again. More

Briana Nickels is on top of it! I very much appreciated her vigilance with keeping me aware of what was going on with my car. I very much appreciated her vigilance with keeping me aware of what was going on with my car. More

Attention to detail, very clean and inviting waiting room, always eager to help any of your needs. room, always eager to help any of your needs. More

Excellent and prompt vehicle service, knowledgeable and efficient service advisor; modern and comfortable waiting area; clear explanation of service invoice efficient service advisor; modern and comfortable waiting area; clear explanation of service invoice More

Glenn is outstanding! He is very knowledgeable, courteous, professional and committed to making sure our visits are always a great experience, even when spending money. He is very knowledgeable, courteous, professional and committed to making sure our visits are always a great experience, even when spending money. Glenn is my go to person for service and Betten Baker is very lucky to have him. More

They do a Fantastic job! The maintenance representatives are very kind and the technicians are very thorough. The maintenance representatives are very kind and the technicians are very thorough. More