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Baker Buick GMC Hudsonville - Service Center

Hudsonville, MI

4.7
2,041 Reviews
Call Service Center (616) 379-4440

2,041 Reviews of Baker Buick GMC Hudsonville - Service Center

Sort by
November 02, 2023

Very friendly, efficient, curtious and knowledgable. When I need service, they get me in fast. More

by Vandca
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Nickels
Report | Print
November 01, 2023

Your dealership was accommodating to me for a change of the appointment time and everything went pretty well when I got over there. By and large a pretty good appointment. More

by t_rudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Daniels
Report | Print
Nov 01, 2023 -

t_rudy responded

See the above note for this response!

November 01, 2023

Everyone at Betten Baker is wonderful to work with. Got my car back when I was told I would. More

by Megan Parente
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerisa Desimone
Report | Print
November 01, 2023

Routine maintenance. All went well. No comlaints. Thanks for everything done that day. See again More

by HOPTHEBOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Nickels
Report | Print
October 31, 2023

Wet friendly staff & oil change went well. Lounge for waiting was very comfortable with lots of Starbucks drinks options More

by Cheryl Dehaan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Nickels
Report | Print
Oct 31, 2023 -

Cheryl Dehaan responded

Yes

October 29, 2023

Great dealership! Service department is wonderful. Always explains all work done plus all work needed to be completed More

by cindyl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Havens, Briana Nickels, Kerisa Desimone, Matt Dean, Patrick Lonsway, Lin Roelofs, Emily Daniels, Jeremy Franklin, Charlie Kirt
Report | Print
Oct 30, 2023 -

Baker Buick GMC Hudsonville responded

Thank you for your review and feedback, Cindy! We appreciate your review!

October 29, 2023

As expected. The dealership was clean, punctual, and within the range of expected costs. The people who helped me were polite and professional. More

by ian.northon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Nickels
Report | Print
Oct 30, 2023 -

Baker Buick GMC Hudsonville responded

Thank you for your review and kind comments about our team! We appreciate you!

October 28, 2023

I will never be back for service or a vehical! Give Mary Bara another million in pay! More

by Banjo.frost43
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kerisa Desimone
Report | Print
Oct 30, 2023 -

Baker Buick GMC Hudsonville responded

Hello - our management team is aware of incoming feedback and will do what they can to address your concerns. However, we may be unable to locate your contact information without a first and last name. If you would like to speak with management, please give us a call at (616) 379-9429. Thank you.

October 28, 2023

Clean and very friendly and helpful . Wait times are usually not very long. Play room could use a few better toys for older kids, according to my 5 yr old there are only baby toys More

by Jennieleighsmiles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerisa Desimone, Jeremy Franklin
Report | Print
Oct 30, 2023 -

Baker Buick GMC Hudsonville responded

Thank you for sharing this review and feedback with us!

October 28, 2023

Thinking we have found our new Dealer here close to home. Last year has been great working with Betten Baker. More

by MIKER100GS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Nickels, Jeremy Franklin
Report | Print
Oct 30, 2023 -

Baker Buick GMC Hudsonville responded

We are so glad to have been able to work with you and we look forward to continuing to do so! Thank you for your review!

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