Baker Buick GMC Hudsonville - Service Center

I really don't like the idea when you have an appointment it takes so long to have a oil change and tire rotation I guess people didn't show up to work that day. it takes so long to have a oil change and tire rotation I guess people didn't show up to work that day. More

The service, through a different location of Betten Baker, I had previously done on my vehicle was fixed improperly. I went to Hudsonville to ask if they would reevaluate the pervious work, and fix the Baker, I had previously done on my vehicle was fixed improperly. I went to Hudsonville to ask if they would reevaluate the pervious work, and fix the issue that was not fixed previously. I was not communicated clearly with, I was under the impression they would reevaluate the situation and fix my issues without an additional charge. For I already paid once for this issue to be fixed, and it was improperly fixed. I was requested to pay a large amount of money again, and it was beyond frustrating for I did not approve services if it was not going to be free of charge, due to the other locations mistakes. This was an experience that was filled with lack of communication and lack of professional. More

Was very helpful and easy to work with. They were done earlier than what I was told to so that was good. They were done earlier than what I was told to so that was good. More

Great dealership and great people working here! ! Will be my new place to go for my service ! Will be my new place to go for my service More

I asked for an inspection which they said they did. Even though it was listed as complete on my receipt, I never received a report and when I got home, I found the air filter completely filled with lea Even though it was listed as complete on my receipt, I never received a report and when I got home, I found the air filter completely filled with leaves from some kind of rodent. Even if they didn't open the filter box, the filter gauge was completely red. I sincerely doubt they looked at anything. More

Always a good experience and friendly service & sales people. Recently test drove a preowned vehicle with Jenny and she was wonderful. people. Recently test drove a preowned vehicle with Jenny and she was wonderful. More

Everyone at Betten Baker is very professional. Their facility is top notch very clean and presentable making you want to bring your service and purchases there. The service staff are excellent, an Their facility is top notch very clean and presentable making you want to bring your service and purchases there. The service staff are excellent, and always friendly and willing to help out. More

They were able to service my on short notice. They're friendly, professional and I believe their work is reliable and of high quality. They're friendly, professional and I believe their work is reliable and of high quality. More

Glenn Schaap has been very helpful and efficient. Service has been great quality and on time. Service has been great quality and on time. More

Took quite a while to get my truck in and fixed but they were very busy and parts are hard to get so it was totally understandable. They did a great job repairing my truck and it has been running flawlessly were very busy and parts are hard to get so it was totally understandable. They did a great job repairing my truck and it has been running flawlessly ever since. Thank you very much! More