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Baker Buick GMC Hudsonville - Service Center

Hudsonville, MI

4.7
2,023 Reviews
Call Service Center (616) 379-4440

2,023 Reviews of Baker Buick GMC Hudsonville - Service Center

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October 11, 2023

Always professional and courteous . Great service, on time, good communication. Whole family been coming here for many years More

by LEAH.GROENENDAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Schaap
Report | Print
Oct 12, 2023 -

Baker Buick GMC Hudsonville responded

We appreciate your review, Leah! Thank you!

October 10, 2023

Excellent service department. My son is buying a new car from Zach Perry and it’s been a nice experience More

by Jimmymannn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Manuel, Patrick Daly, Rob Huizenga, Adam Havens, Briana Nickels, Jeffrey Pego, Kerisa Desimone, Zach Perry, Emily Daniels, Vincent Vacha
Report | Print
Oct 12, 2023 -

Baker Buick GMC Hudsonville responded

We are glad that Zach has been able to take care of your son! Thank you for sharing this review with us!

October 10, 2023

Service was fast and friendly. They explained the problem and how managed to fix it. More

by cal.oldebekking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Daniels
Report | Print
Oct 12, 2023 -

Baker Buick GMC Hudsonville responded

Thank you for your review of your experience with our service department!

October 10, 2023

They were very friendly. They worked really hard to figure out the problem with my truck More

by dougpatmos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Nickels, Lin Roelofs, Emily Daniels
Report | Print
Oct 11, 2023 -

Baker Buick GMC Hudsonville responded

We appreciate you sharing this with us, Doug! Thank you for your review!

October 10, 2023

They were quick, efficient, and knowledgeable! I appreciated the teamwork and help. I will definitely return. More

by ASeelye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Daniels
Report | Print
Oct 12, 2023 -

Baker Buick GMC Hudsonville responded

We look forward to working with you again! Thank you for your review!

October 09, 2023

Briana up front is easy to deal with and fast have no problem with her but we had truck get back from them and will have a code on the unit in less then 4 miles have not been happy with that More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Briana Nickels, Jeremy Franklin
Report | Print
Oct 10, 2023 -

Baker Buick GMC Hudsonville responded

Hello Tom - we are concerned to hear about this experience. Our management team monitors all incoming reviews and will address what they can, but (without a last name) they may not be able to locate your contact information. You are welcome to give us a call at 616) 379-9429 if you would like to speak with us further about your concerns. Thank you.

October 08, 2023

Great place to take your car for service work thank you for all your hard work More

by tdevries
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Daniels
Report | Print
Oct 10, 2023 -

Baker Buick GMC Hudsonville responded

We are happy to take care of you and we appreciate your feedback!

October 07, 2023

Chris in sales and Briana in service are top notch! They ensure customer satisfaction, are engaging and professional! Thank you. Gene Adamczyk Saugatuck, MI More

by Crusher51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Menzel, Trevor Ogden, Briana Nickels
Report | Print
Oct 10, 2023 -

Baker Buick GMC Hudsonville responded

We are happy that our team has been able to take great care of you, Gene! Thank you for your review!

October 07, 2023

This dealership is very welcoming and always so efficient. Staff are always friendly. I moved to Allendale but will continue bringing my vehicle here to be serviced! More

by Aubreyhill7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Havens, Briana Nickels, Kerisa Desimone, Matt Dean, Patrick Lonsway, Lin Roelofs, Emily Daniels, Glenn Schaap, Charlie Kirt
Report | Print
Oct 10, 2023 -

Baker Buick GMC Hudsonville responded

We are so happy to hear that you will still be retuning! Thank you for your review!

October 07, 2023

Service was good. Need loaners to provide customers that are out of car when it’s in the shop. Service representative should not sigh with an attitude when a customer More

by codywaltersfain72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sophie Isard, Glenn Schaap, Charlie Kirt
Report | Print
Oct 10, 2023 -

Baker Buick GMC Hudsonville responded

Thank you for sharing this feedback with us, Cody, so that we can provide a better experience moving forward!

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