Baker Buick GMC Hudsonville - Service Center

Again a great experience however I was disappointed when I got home and saw that my discount for my inconvenience last time was twice as much as the oil change discount that I actually got. On me for forge I got home and saw that my discount for my inconvenience last time was twice as much as the oil change discount that I actually got. On me for forgetting the card but still it was disappointing. More

They went above and beyond to make sure the work was done right the first time! right the first time! More

They were very quick with a diagnosis and very supportive on providing transportation when the truck was in for repair. on providing transportation when the truck was in for repair. More

Great service and timely. Happy with the result. Happy with the attendant that helped me out. Happy with the result. Happy with the attendant that helped me out. More

Great job keeping me updated! Briana did a great job of keeping me informed and explaining the issues. Briana did a great job of keeping me informed and explaining the issues. More

I had heard good things about Betten Baker Hudsonville from my mother-in-law. From my initial phone call to schedule service, to picking up my vehicle once it was finished, every service provider was prof from my mother-in-law. From my initial phone call to schedule service, to picking up my vehicle once it was finished, every service provider was professional, and personable. In a time when customer service is lacking in most places, I was incredibly satisfied with my experience here. The communication about the diagnostic process was thorough, and they worked hard to make sure every detail was covered. I was grateful for the courtesy driver being able to take me home and bring me back to pick up my vehicle. My main contact person Emily was knowledgeable and courteous. Thank you for making what started as a stressful task into a pleasant experience! More

Merida was great. She had very good knowledge and customer service. I love this dealership. She had very good knowledge and customer service. I love this dealership. More

Pleasant and knowledgeable service writer. I will be back !! They also found out I need a front end alignment. I will be back !! They also found out I need a front end alignment. More

W manager was rude ay over priced services dept. . Will not be back for this kind of treatment. . Will not be back for this kind of treatment. More

Thank you for the prompt service of my first oil change on my new GMC sierra truck. Thank you thank you on my new GMC sierra truck. Thank you thank you More