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Baker Buick GMC Hudsonville - Service Center

Hudsonville, MI

4.7
2,009 Reviews
Call Service Center (616) 379-4440

2,009 Reviews of Baker Buick GMC Hudsonville - Service Center

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September 20, 2023

For one they charged me 235. 00 and didn’t do anything to my vehicle and bad communication since these vehicle has given us problems service could’ve worked with us!!!! More

by mariaarroyo679
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Samuel Rodriguez, Briana Nickels
Report | Print
Sep 20, 2023 -

Baker Buick GMC Hudsonville responded

Hello - our management monitors all incoming reviews and will do what they can to address concerns. That being said, you are welcome to give us a call directly to speak with a manager at (616) 379-9429. Thank you.

September 20, 2023

Excellent service and worked hard to be able to fix the problems with my truck. More

by TCARYL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Havens, Briana Nickels, Kerisa Desimone, Matt Dean, Patrick Lonsway, Lin Roelofs, Emily Daniels, Jeremy Franklin, Glenn Schaap, Charlie Kirt
Report | Print
Sep 20, 2023 -

Baker Buick GMC Hudsonville responded

We are glad to gear about your experience and we appreciate your review! Thank you!

September 20, 2023

Emily Daniels, service adviser, wrote up my car’s problem which would take awhile to check out and fix. She arranged a driver to take me home. She kept me posted and called me with the technician f More

by elainevdm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Daniels
Report | Print
Sep 20, 2023 -

Baker Buick GMC Hudsonville responded

We are happy to hear that Emily was able to take great care of you - thank you for sharing this review with us!

September 20, 2023

Good dealer, was there to get a radio programmed to truck. Them knowing it wasnt going to work tried anyway and now im out $160 and wouldnt help me out when I got the correct one that was needed. Very More

by Silveradoman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Havens, Emily Daniels
Report | Print
Sep 20, 2023 -

Baker Buick GMC Hudsonville responded

Hello, we are concerned to hear about your experience. Our management monitors all incoming reviews and does what they can to address concerns. However, without a first and last name, we would be unable to locate your contact information in our system. If you would like to speak directly to management, you are welcome to give us a call at (616) 379-9429. Thank you.

September 18, 2023

Glenn does a great job every time. I’ve been going to him for about 15 years. Always takes care of my vehicle needs. More

by BRVOORHEES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Schaap
Report | Print
Sep 18, 2023 -

Baker Buick GMC Hudsonville responded

We are so glad to hear that Glenn has been able to take care of you this entire time! Thank you for your review!

September 18, 2023

This is a great clean dealership with great people in the customer service area. Will come back for sure More

by M.MARION01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Daniels
Report | Print
Sep 18, 2023 -

Baker Buick GMC Hudsonville responded

We appreciate your review and look forward to working with you again!

September 17, 2023

I always feel welcomed at this dealership and appreciate their communication when I am there. More

by Stacey85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Nickels, Emily Daniels
Report | Print
Sep 18, 2023 -

Baker Buick GMC Hudsonville responded

We always try to make sure our guests feel welcome, and we are glad to hear that's how you feel! Thank you for your review!

September 16, 2023

The two people that help me out were wonderful. .very professional and courteous. However, I feel like the price could have been much lower than it was. More

by Alecia
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Nickels, Mike O'Donnell
Report | Print
Sep 18, 2023 -

Baker Buick GMC Hudsonville responded

We appreciate your feedback, Alecia!

September 16, 2023

Work finished early which was great! We appreciate all of Brianna’s help with our vehicle. More

by jerryterpstra
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Nickels
Report | Print
Sep 18, 2023 -

Baker Buick GMC Hudsonville responded

We are so glad that Brianna was able to take great care of you! Thank you for taking the time to share this review with us!

September 16, 2023

Always so friendly and cares for your vehicle and you. I highly recommend this dealership. More

by AARONCARRUTHERS1125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Nickels, Jeremy Franklin
Report | Print
Sep 18, 2023 -

Baker Buick GMC Hudsonville responded

We appreciate your review and recommendation, Aaron!

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