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Baker Buick GMC Hudsonville - Service Center

Hudsonville, MI

4.7
2,003 Reviews
Call Service Center (616) 379-4440

2,003 Reviews of Baker Buick GMC Hudsonville - Service Center

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September 08, 2023

Kerisa was so polite. She took care of our warranty with no hassles and always kept us informed on the progress of our repairs. We are so happy we switched over to Betten More

by Joanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Havens, Briana Nickels, Kerisa Desimone, Matt Dean, Patrick Lonsway, Lin Roelofs, Emily Daniels, Jeremy Franklin, Glenn Schaap, Charlie Kirt
Report | Print
Sep 08, 2023 -

Baker Buick GMC Hudsonville responded

We love to hear about our team members going above and beyond! Thank you for your review!

Sep 09, 2023 -

Joanne responded

Kerisa definitely did that 💯

September 07, 2023

Everything went well. Staff was very friendly and considerate. I will definitely visit again for future service. More

by shopper7511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Daniels, Jeremy Franklin
Report | Print
Sep 07, 2023 -

Baker Buick GMC Hudsonville responded

We are glad to hear your feedback! Thank you, and we look forward to working with you again!

September 07, 2023

Very happy with the service and the explanation she gave me about why they couldn’t fix my car that day no parts looking forward to returning so it can be fixed thank you. More

by LINDA.LOPEZ2121
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerisa Desimone, Jeremy Franklin
Report | Print
Sep 08, 2023 -

Baker Buick GMC Hudsonville responded

We look forward to having you back, Linda! Thank you for your review!

September 06, 2023

Working with Richard was so easy! He was able to direct us to the right size of vehicle for our needs and find one that would be able to be delivered same day. More

by xstitchqueen
Recommend Dealer
Yes
Employees Worked With
Richard
Report | Print
Sep 07, 2023 -

Baker Buick GMC Hudsonville responded

We are so glad to hear that Richard was able to provide you with a great experience! Thank you for your review!

September 06, 2023

Love going there, great people. Well maybe not like going there because truck broke but they make it pleasant More

by dgawlak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Havens, Briana Nickels, Kerisa Desimone, Matt Dean, Patrick Lonsway, Lin Roelofs, Emily Daniels, Glenn Schaap, Charlie Kirt
Report | Print
Sep 07, 2023 -

Baker Buick GMC Hudsonville responded

We appreciate the chance to give you a great experience, even when the circumstances are less than desirable! Thank you for your review!

September 05, 2023

Great customer service. I liked how she explained everything to me, how informative she was. More

by tkuipers86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Nickels, Jeremy Franklin
Report | Print
Sep 05, 2023 -

Baker Buick GMC Hudsonville responded

We are so happy to hear that Briana was able to take care of you. Thank you for your review!

September 03, 2023

It would have been nice to know that the service department could not change the transmission fluid on a 2010 Corvette Grand Sport before scheduling. However, they did manage to change the diff. flu More

by mmoor401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Daniels
Report | Print
Sep 05, 2023 -

Baker Buick GMC Hudsonville responded

We appreciate you sharing this feedback with us to improve the customer experience moving forward. Thank you.

September 03, 2023

Great job all the way around. Overall a really great experience with my car repair. More

by SHAWN.QUILLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Nickels, Jeremy Franklin
Report | Print
Sep 05, 2023 -

Baker Buick GMC Hudsonville responded

We are happy to have been able to take care of you! Thank you for your review!

September 03, 2023

Very good dealership and service. No complaints of any kind..service was prompt. Thank you More

by keith.nucci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Nickels, Jeremy Franklin
Report | Print
Sep 05, 2023 -

Baker Buick GMC Hudsonville responded

We are glad to hear your feedback! Thank you for your review!

September 02, 2023

The service dept is unmatched. Always friendly and accommodating you make getting car serviced a pleasant experience More

by LANGERAK7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerisa Desimone, Jeremy Franklin
Report | Print
Sep 05, 2023 -

Baker Buick GMC Hudsonville responded

We are glad to have been able to provide a pleasant experience! Thank you for sharing this review with us!

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