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Baker Buick GMC Hudsonville - Service Center

Hudsonville, MI

4.7
2,000 Reviews
Call Service Center (616) 379-4440

2,000 Reviews of Baker Buick GMC Hudsonville - Service Center

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August 26, 2023

Friendly and very sympathetic very thorough. Kept me up to date on timeline of repairs. More

by garyhinken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Havens, Emily Daniels
Report | Print
Aug 28, 2023 -

Baker Buick GMC Hudsonville responded

These comments are wonderful to read - thank you for taking the time to share them with us!

August 26, 2023

Friendly staff. Poor outcome. Had an appointment for 7 am on Thursday for a broken hood cable was called after 2 pm stating they wouldn’t be able to get to my vehicl More

by baileighzwart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emily Daniels
Report | Print
Aug 28, 2023 -

Baker Buick GMC Hudsonville responded

Hello, please know that our management team is aware of all feedback that comes in and will do their best to address any concerns. If you would like to speak with us directly, you are always welcome to give us a call at (616) 379-9429. Thank you.

August 26, 2023

Our appointment went great and we were very pleased! Kerisa was amazing as always! Completed right on time! More

by ronhollis10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerisa Desimone, Mike O'Donnell
Report | Print
Aug 28, 2023 -

Baker Buick GMC Hudsonville responded

We appreciate you sharing about your experience with Kerisa, and for sharing your review!

August 26, 2023

Service Advisor Emily made sure to meet all of my needs with no stress or worry. More

by dboyd1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Gabriel , Emily Daniels
Report | Print
Aug 28, 2023 -

Baker Buick GMC Hudsonville responded

We are so glad to hear that Emily took great care of you! Thank you for your review!

August 25, 2023

They were very cordial,explained everything well,job completed before their actual estimate of completion,very satisfied!! More

by alvandermolen62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Daniels
Report | Print
Aug 28, 2023 -

Baker Buick GMC Hudsonville responded

We are glad to hear that you are satisfied with your experience! Thank you for your review!

August 25, 2023

Timely, efficient, friendly, nice waiting area. Looking forward to using a Betten Baker Buick in the future. More

by CHERYLBRUCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Perkins, Briana Nickels, Kerisa Desimone, Lin Roelofs, Emily Daniels, Jeremy Franklin
Report | Print
Aug 28, 2023 -

Baker Buick GMC Hudsonville responded

We look forward to it as well! Thank you for your review!

August 25, 2023

Briana continues to be a wonderful person to work with. Her communication and cooperation is second to none. More

by bruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Nickels, Jeremy Franklin
Report | Print
Aug 28, 2023 -

Baker Buick GMC Hudsonville responded

We appreciate your kind words about Briana, Bruce! Thank you for your review!

August 25, 2023

Dealership is clean and people are very friendly I’m glad I chose this dealership More

by TAIDEMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerisa Desimone, Jeremy Franklin
Report | Print
Aug 28, 2023 -

Baker Buick GMC Hudsonville responded

We're glad too! Thank you for sharing this review with us!

August 25, 2023

The staff was friendly, curtious, and explained the details of my car very well to me. More

by joanzichterman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Dralle, Derek Mulvey II, Adam Havens, Patricia Fifelski, Sophie Isard, Zach Brill, Jeremy Franklin
Report | Print
Aug 28, 2023 -

Baker Buick GMC Hudsonville responded

Thank you for your comments about our team, and thank you for your review!

August 25, 2023

Fast serve and a great job. Will always bring it back to them for service. More

by Morris_cornell@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Havens, Briana Nickels, Kerisa Desimone, Matt Dean, Patrick Lonsway, Lin Roelofs, Emily Daniels, Glenn Schaap, Charlie Kirt
Report | Print
Aug 28, 2023 -

Baker Buick GMC Hudsonville responded

We can't wait to work with you again! Thank you for taking the time to share this review with us!

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