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Baker Buick GMC Hudsonville - Service Center

Hudsonville, MI

4.7
2,001 Reviews

2,001 Reviews of Baker Buick GMC Hudsonville - Service Center

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August 25, 2023

Fast serve and a great job. Will always bring it back to them for service. More

by Morris_cornell@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Havens, Briana Nickels, Kerisa Desimone, Matt Dean, Patrick Lonsway, Lin Roelofs, Emily Daniels, Glenn Schaap, Charlie Kirt
Aug 28, 2023 -

Baker Buick GMC Hudsonville responded

We can't wait to work with you again! Thank you for taking the time to share this review with us!

August 25, 2023

Great clean drive in service department. Very helpful service people. Did a great job trying to find out what was wrong with our vehicle. Vehicle was done by the expected time! More

by JAHUYSER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Nickels
Aug 28, 2023 -

Baker Buick GMC Hudsonville responded

We love to hear when our team is able to get you taken care of on time! Thank you for sharing this review with us!

August 24, 2023

My experience was excellent! I would love to come back again when it’s time for my next service More

by toddterri4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Nickels
Aug 24, 2023 -

Baker Buick GMC Hudsonville responded

We look forward to having you back! Thank you for your review!

August 24, 2023

Great service Brianna kept me informed on the progress of my truck for every thing Thanks More

by bretthkland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Nickels
Aug 25, 2023 -

Baker Buick GMC Hudsonville responded

We are glad to hear about your experience with Brianna and the rest of our service department! Thank you for sharing this review!

August 24, 2023

Great service. The entire process was smooth and efficient. My vehicle was ready on time. More

by Jrahn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Nickels, Jeremy Franklin
Aug 24, 2023 -

Baker Buick GMC Hudsonville responded

We are glad to have been able to take care of you! Thank you for your review!

August 23, 2023

My vehicle had problems with the motor which resulted in it needing a whole new one. We were waiting for my warranty company and they just never did their part! I’m happy to say Betten Baker GMC Buick Hudso More

by karennunez93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Nickels, Jeremy Franklin
Aug 23, 2023 -

Baker Buick GMC Hudsonville responded

We are so glad to have been able to help you! Thank you for your review and feedback about Brianna and the rest of our team!

August 23, 2023

The dealership is very comfortable and the employees are very polite and helpful. Leased my car from them More

by brbholmen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Daniels
Aug 24, 2023 -

Baker Buick GMC Hudsonville responded

We hope you love your leased vehicle! Thank you for your review!

August 22, 2023

Had service work done and was promised it would be done by 3:00 PM and actually had to wait until 3:45 to get my car back ! Had more work to do when I got back to my office so I was 45 min. Behind when I f More

by cldyfish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Nickels
Aug 23, 2023 -

Baker Buick GMC Hudsonville responded

We appreciate your feedback and apologize for the delay. We appreciate your understanding, thank you for your review.

August 22, 2023

Good service and communication. It was an easy drop off and pick up. Service writer was nice to deal with More

by hvenlet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Daniels, Jeremy Franklin
Aug 23, 2023 -

Baker Buick GMC Hudsonville responded

We appreciate hearing about your experience with our team members! Thank you for your review!

August 20, 2023

Missing the easy things in completing tasks. This was a redemption oil change and again Irene’s were not complete. Tire valve Steven cap missing. More time was spent taking pictures of vehicle a More

by MANDSGONZZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emily Daniels
Aug 21, 2023 -

Baker Buick GMC Hudsonville responded

Hello - we are concerned to hear your feedback. Our management team monitors all incoming reviews, but without a name, we are unable to locate your contact information to reach out. If you would be willing to update your review with your name or reach out to management at (616) 379-9490, we would be happy to address your concerns and work towards a resolution. Thank you.

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