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Baker Buick GMC Hudsonville - Service Center

Hudsonville, MI

4.7
2,032 Reviews
Call Service Center (616) 379-4440

2,033 Reviews of Baker Buick GMC Hudsonville - Service Center

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August 22, 2023

Good service and communication. It was an easy drop off and pick up. Service writer was nice to deal with More

by hvenlet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Daniels, Jeremy Franklin
Report | Print
Aug 23, 2023 -

Baker Buick GMC Hudsonville responded

We appreciate hearing about your experience with our team members! Thank you for your review!

August 20, 2023

Missing the easy things in completing tasks. This was a redemption oil change and again Irene’s were not complete. Tire valve Steven cap missing. More time was spent taking pictures of vehicle a More

by MANDSGONZZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emily Daniels
Report | Print
Aug 21, 2023 -

Baker Buick GMC Hudsonville responded

Hello - we are concerned to hear your feedback. Our management team monitors all incoming reviews, but without a name, we are unable to locate your contact information to reach out. If you would be willing to update your review with your name or reach out to management at (616) 379-9490, we would be happy to address your concerns and work towards a resolution. Thank you.

August 20, 2023

The service to my GMC was performed on schedule and their waiting room was very comfortable. More

by CHARSTEGINK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Daniels
Report | Print
Aug 21, 2023 -

Baker Buick GMC Hudsonville responded

Thank you for sharing this with us and for your feedback about your experience!

August 20, 2023

They are on top of things. New to area and is conveniently located to us. More

by Janron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Daniels
Report | Print
Aug 21, 2023 -

Baker Buick GMC Hudsonville responded

We are glad to have you in the area! Thank you for your review!

August 19, 2023

Other than it took 3 hours for an oil change the service was good. Very nice people and dealership. More

by HOCKIND
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Briana Nickels, Jeremy Franklin
Report | Print
Aug 21, 2023 -

Baker Buick GMC Hudsonville responded

We appreciate your 5-star rating and feedback!

August 17, 2023

My Service Advisor, Emily, was terrific. She understood my issue, and was able to get my vehicle in for service immediately. Awesome service , Emily!!! More

by 123CURTDANIELS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Daniels
Report | Print
Aug 21, 2023 -

Baker Buick GMC Hudsonville responded

We appreciate your review of your experience with Emily, Curt! Thank you for sharing!

August 17, 2023

Good service fast reliable and it is close to home. Easy to schedule and use More

by POST786
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Daniels, Jeremy Franklin
Report | Print
Aug 21, 2023 -

Baker Buick GMC Hudsonville responded

Thank you for sharing this review and feedback with us!

August 17, 2023

They got me right in, the experience was fast and easy. I highly recommend them. More

by ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Daniels, Jeremy Franklin
Report | Print
Aug 21, 2023 -

Baker Buick GMC Hudsonville responded

We appreciate you sharing this review and your recommendation, Ken!

August 17, 2023

Breanna did a nice job on the warranty service for my truck. I would recommend my friends to go there if they need service done. More

by FASTSLED09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Nickels
Report | Print
Aug 21, 2023 -

Baker Buick GMC Hudsonville responded

We appreciate your review and recommendation, and we are glad to hear that Breanna was able to take care of you!

August 15, 2023

The staff was very friendly and knowledgeable, and would recommend people to bring their vehicle to Betten Baker More

by deanaandadam0329
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerisa Desimone, Jeremy Franklin
Report | Print
Aug 15, 2023 -

Baker Buick GMC Hudsonville responded

We appreciate your review and recommendation!

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