Baker Buick GMC Hudsonville - Service Center

Briana does a great job of listening and is sincerely passionate about giving customers a positive experience. My experience with Adam, the service manager, is less than stellar. passionate about giving customers a positive experience. My experience with Adam, the service manager, is less than stellar. More

The service was good. But the cost of the cabin air filter was way out of line. You wanted to charge me $90 some dollars. I got it Advantage Auto for 20. The service depar But the cost of the cabin air filter was way out of line. You wanted to charge me $90 some dollars. I got it Advantage Auto for 20. The service department still took the time to pull that filter out. And had to put it back in because I was not going to pay 90 some dollars when I could get a lot cheaper. I think you ought to reevaluate. The motor air filter would been about the same thing. I know I got a lot cheaper. I feel this is a big rip off. Especially when you spent labor to pull the filters out just to bring them in to show me. But the service to my vehicle as far as the oil change was great and and my truck was taken care of promptly and cleanly. The service desk did a good job also. More

Unsatisfied with trying to charge me for a front end alignment on a new truck. Unsatisfied with not rotating my tires during a $140 oil change. Never going back to this dealership as clearly the intent alignment on a new truck. Unsatisfied with not rotating my tires during a $140 oil change. Never going back to this dealership as clearly the intent of the service advisor is to bilk customers out of there hard earned money without cause. Should be investigated for fraudulent and unwarranted repairs More

Excellent customer service, good price and prompt service. I recommend them to everyone for auto repair. service. I recommend them to everyone for auto repair. More

The service area was very clean. The people were very professional and efficient. The worst part is the entrance. The people were very professional and efficient. The worst part is the entrance. More

Did a great job at accommodating my short timeline to book an appointment. The dealership also kept their timeline book an appointment. The dealership also kept their timeline More

Clean, nice showroom, professional employees, nice customer waiting facilities, good new car inventory, great service drop-off area. customer waiting facilities, good new car inventory, great service drop-off area. More

Great service. Timely. Easy process. Looking forward to coming back for our next vehicle service. Timely. Easy process. Looking forward to coming back for our next vehicle service. More

Had a good experience, very pleased with the service will be back again thank you very much. be back again thank you very much. More

Customer Serbice person was to pushy did not listen to what we wanted and kept at it what we wanted and kept at it More