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Baker Buick GMC Hudsonville - Service Center

Hudsonville, MI

4.7
2,032 Reviews
Call Service Center (616) 379-4440

2,032 Reviews of Baker Buick GMC Hudsonville - Service Center

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July 25, 2023

Service was quick and I was kept well informed of my options. Staff was kind and provided a good experience More

by LIVBRANCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Daniels, Jeremy Franklin
Report | Print
Jul 26, 2023 -

Baker Buick GMC Hudsonville responded

We are so glad to hear this! Thank you for your review and feedback!

July 24, 2023

Great to work with them, Briana was wondering. Engine light on back on wednesday, Briana was helpful I. Getting it back in. Hopefully everything will work out okay. More

by mcphooies
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Nickels, Jeremy Franklin, Glenn Schaap
Report | Print
Jul 24, 2023 -

Baker Buick GMC Hudsonville responded

We are glad to hear that Brianna was able to take care of you! Please don't hesitate to reach out to us if you have any further issues or concerns with your vehicle!

July 24, 2023

$240 and same problem persists. They did not fix the problem very disappointed that I paid that much for nothing. More

by Jobradovich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emily Daniels
Report | Print
Jul 25, 2023 -

Baker Buick GMC Hudsonville responded

Hello - our management team sees all of the reviews that come in and will do their best to address the situation. If you would like to speak to someone instead, you are always welcome to give our service department a call at (616) 379-9490. Thank you.

July 24, 2023

Professional, thoughtful and organized to move the process smoothly. Loved the chauffeur service so I didn’t have to find a ride. More

by ilascholten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Nickels
Report | Print
Jul 24, 2023 -

Baker Buick GMC Hudsonville responded

We are happy to get you where you need to be while your vehicle is with us! Thank you for your review!

Jul 24, 2023 -

ilascholten responded

Please do not post on line. Thanks.

July 24, 2023

Great people and always nice to me with any concern or question I may have. More

by TCARYL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Daniels
Report | Print
Jul 24, 2023 -

Baker Buick GMC Hudsonville responded

We are happy to be able to help you out! Thank you for sharing this review with us!

July 23, 2023

As always I received the utmost service at the Grandville location. Thank you again, Glen for helping me to keep my vehicle safe. More

by cherylannemulder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Schaap
Report | Print
Jul 24, 2023 -

Baker Buick GMC Hudsonville responded

We are glad to hear that Glen and the rest of the Grandville location are able to take great care of you!

July 22, 2023

I waited longer than promised for my service today. When I received my vehicle back to me I checked the tire pressure on my tires and it was NOT filled to the proper psi for my vehicle recommendation More

by JB
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Daniels
Report | Print
Jul 24, 2023 -

Baker Buick GMC Hudsonville responded

Thank you for your feedback on how we can improve moving forward, JB.

July 22, 2023

They were very helpful so I could make the best decision and very polite and respectful More

by Essenburgj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Daniels
Report | Print
Jul 24, 2023 -

Baker Buick GMC Hudsonville responded

We are so glad to hear that you felt informed in your decision - thank you for your review!

July 22, 2023

Professional and courteous staff. Dealership waiting areas were immaculate. Service writer did a fantastic job. More

by bigld1212@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Daniels
Report | Print
Jul 24, 2023 -

Baker Buick GMC Hudsonville responded

We appreciate you sharing this feedback and rating with us!

July 22, 2023

The staff at this dealership were all friendly and helpful. The entire place, including the work area was neat and clean. More

by C.DEROOS1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Daniels
Report | Print
Jul 24, 2023 -

Baker Buick GMC Hudsonville responded

We are glad to hear about your experience - thank you for your review!

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