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Baker Buick GMC Hudsonville - Service Center

Hudsonville, MI

4.7
1,976 Reviews

1,976 Reviews of Baker Buick GMC Hudsonville - Service Center

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July 04, 2023

Do not know them yet. However they are friendly and seam to care about the customer! More

by koopmanrobert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Nickels
Jul 05, 2023 -

Baker Buick GMC Hudsonville responded

Thank you!

July 04, 2023

Good but no matter what they always tell you that you need something. People work hard for their money come on what is a Lysol spray for the engine for 50 dollars. I said no. But that’s insane. To make More

by SHORTSTAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Havens
Jul 05, 2023 -

Baker Buick GMC Hudsonville responded

Hello - we appreciate your feedback to improve the customer experience moving forward. Thank you for your review.

July 04, 2023

Nice place to go all ways Nice people and they keep you informed on what they are doing and was offered to ride home More

by CATHY_MILLER64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Daniels, Jeremy Franklin
Jul 05, 2023 -

Baker Buick GMC Hudsonville responded

We are happy to be able to take care of you and your vehicle! Thank you for your review!

July 03, 2023

Clean and everyone was really nice. Went quick. . the shuttle driver was really nice and so was the girl who checked me in . More

by tonya.robinson78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Dralle, Derek Mulvey II, Kerisa Desimone, Jeremy Franklin
Jul 05, 2023 -

Baker Buick GMC Hudsonville responded

We are happy to hear this feedback! Thank you for your review!

July 03, 2023

I will never go back to this location for any sort of service or car sales, unfortunately. I went to another dealership with a needed AC repair, and they fixed my problem for $150 when Betten baker quote More

by Lance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Briana Nickels
Jul 05, 2023 -

Baker Buick GMC Hudsonville responded

Hello - please know that our management team is aware of the reviews we receive and will work to address the concerns you brought up here. Thank you.

July 03, 2023

Briana was very helpful and friendly. Answered all my questions, was able to get me a loaner and explained what was going on, great job!!. Kerisa also was very helpful and did help me c More

by Justin.lamb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Nickels, Kerisa Desimone, Jeremy Franklin
Jul 05, 2023 -

Baker Buick GMC Hudsonville responded

We are glad to hear our team was able to take care of you! Thank you for your review!

July 03, 2023

They were great and very helpful Got my service done fast,and friendly with a smile More

by konaburr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Havens, Briana Nickels, Kerisa Desimone, Matt Dean, Patrick Lonsway, Lin Roelofs, Emily Daniels, Glenn Schaap, Charlie Kirt
Jul 05, 2023 -

Baker Buick GMC Hudsonville responded

Thank you for taking the time to share this feedback with us!

July 03, 2023

Great communication and great. work. Loved the follow up to make sure we are satisfied. Thank you More

by terremich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerisa Desimone
Jul 05, 2023 -

Baker Buick GMC Hudsonville responded

You are very welcome! Thank you for your review!

July 03, 2023

The Drivers seat is supposed to go to alower place to made it easier exit car.This feture only works it wants too. I have another appointment next week to try to fix this More

by gloverd3
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Briana Nickels
Jul 05, 2023 -

Baker Buick GMC Hudsonville responded

Hello, we will do our best to fix this any any other issues you may have with your vehicle. Thank you.

July 02, 2023

Service was done ahead of schedule and no issues. We like the fact that we can have oil changes done on Saturday too. More

by WRSJGRANGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerisa Desimone
Jul 05, 2023 -

Baker Buick GMC Hudsonville responded

We are glad to hear that our Saturday hours are helpful for you! Thank you for your review!

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