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Baker Buick GMC Hudsonville - Service Center

Hudsonville, MI

4.7
2,030 Reviews

2,030 Reviews of Baker Buick GMC Hudsonville - Service Center

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July 07, 2023

I was able to get in the day I called. Was done before the time I was quoted. The girl I talked to was very friendly and knowledgeable. More

by denice.lawrence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Daniels
Jul 10, 2023 -

Baker Buick GMC Hudsonville responded

We appreciate you sharing this review with our team!

July 07, 2023

Very nice and very accommodating and answered all questions I asked without me feeling like a dummy. More

by Buick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Daniels
Jul 10, 2023 -

Baker Buick GMC Hudsonville responded

We are glad to hear this! Thank you for your review!

July 06, 2023

Betten Baker is great to work with! The staff is very friendly, attentive, and keep you informed during the service on your vehicle. More

by stpotter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerisa Desimone
Jul 07, 2023 -

Baker Buick GMC Hudsonville responded

We appreciate you sharing this feedback with us! Thank you!

July 06, 2023

We used the Grandville facility on 28th St. for the repair- excellent service provided by Glen and the repairs were completed in a day. We highly recommend this service in this area to our frie More

by RNSTEINBRECHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Franklin, Glenn Schaap
Jul 07, 2023 -

Baker Buick GMC Hudsonville responded

We are glad to hear Glen was able to take care of you! Thank you for your review!

July 04, 2023

Good but no matter what they always tell you that you need something. People work hard for their money come on what is a Lysol spray for the engine for 50 dollars. I said no. But that’s insane. To make More

by SHORTSTAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Havens
Jul 05, 2023 -

Baker Buick GMC Hudsonville responded

Hello - we appreciate your feedback to improve the customer experience moving forward. Thank you for your review.

July 04, 2023

Nice place to go all ways Nice people and they keep you informed on what they are doing and was offered to ride home More

by CATHY_MILLER64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Daniels, Jeremy Franklin
Jul 05, 2023 -

Baker Buick GMC Hudsonville responded

We are happy to be able to take care of you and your vehicle! Thank you for your review!

July 04, 2023

Do not know them yet. However they are friendly and seam to care about the customer! More

by koopmanrobert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Nickels
Jul 05, 2023 -

Baker Buick GMC Hudsonville responded

Thank you!

July 03, 2023

They were great and very helpful Got my service done fast,and friendly with a smile More

by konaburr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Havens, Briana Nickels, Kerisa Desimone, Matt Dean, Patrick Lonsway, Lin Roelofs, Emily Daniels, Glenn Schaap, Charlie Kirt
Jul 05, 2023 -

Baker Buick GMC Hudsonville responded

Thank you for taking the time to share this feedback with us!

July 03, 2023

Great communication and great. work. Loved the follow up to make sure we are satisfied. Thank you More

by terremich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerisa Desimone
Jul 05, 2023 -

Baker Buick GMC Hudsonville responded

You are very welcome! Thank you for your review!

July 03, 2023

The Drivers seat is supposed to go to alower place to made it easier exit car.This feture only works it wants too. I have another appointment next week to try to fix this More

by gloverd3
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Briana Nickels
Jul 05, 2023 -

Baker Buick GMC Hudsonville responded

Hello, we will do our best to fix this any any other issues you may have with your vehicle. Thank you.

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