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Baker Buick GMC Hudsonville - Service Center

Hudsonville, MI

4.7
2,029 Reviews

2,029 Reviews of Baker Buick GMC Hudsonville - Service Center

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July 03, 2023

I will never go back to this location for any sort of service or car sales, unfortunately. I went to another dealership with a needed AC repair, and they fixed my problem for $150 when Betten baker quote More

by Lance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Briana Nickels
Jul 05, 2023 -

Baker Buick GMC Hudsonville responded

Hello - please know that our management team is aware of the reviews we receive and will work to address the concerns you brought up here. Thank you.

July 03, 2023

Briana was very helpful and friendly. Answered all my questions, was able to get me a loaner and explained what was going on, great job!!. Kerisa also was very helpful and did help me c More

by Justin.lamb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Nickels, Kerisa Desimone, Jeremy Franklin
Jul 05, 2023 -

Baker Buick GMC Hudsonville responded

We are glad to hear our team was able to take care of you! Thank you for your review!

July 02, 2023

Service was done ahead of schedule and no issues. We like the fact that we can have oil changes done on Saturday too. More

by WRSJGRANGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerisa Desimone
Jul 05, 2023 -

Baker Buick GMC Hudsonville responded

We are glad to hear that our Saturday hours are helpful for you! Thank you for your review!

July 01, 2023

They always get me in, there is never really a wait, always willing to work on getting me in. More

by DMACK68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Nickels
Jul 05, 2023 -

Baker Buick GMC Hudsonville responded

We appreciate you sharing your feedback about your experience! Thank you for your review!

July 01, 2023

Briana is the best! Highly recommend Betten Baker, they always take care of me so I never have to worry about my vehicle. More

by B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Havens, Briana Nickels, Kerisa Desimone, Matt Dean, Lin Roelofs, Emily Daniels, Vincent Vacha, Jeremy Franklin
Jul 05, 2023 -

Baker Buick GMC Hudsonville responded

We appreciate your review and recommendation! Thank you!

July 01, 2023

Great service, called in the morning. Was able to get in that afternoon. Oil change and tire rotation. Very professional, neat and clean waiting area. More

by WOODWORKER.1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerisa Desimone, Jeremy Franklin
Jul 05, 2023 -

Baker Buick GMC Hudsonville responded

Thank you for taking the time to share this review with us!

July 01, 2023

Briana Nichols and Jeremy Franklin oversee and operate a very efficient service operation in Hudsonville for Betten Baker GMC. They are customer centric by effective listening and then arranging service w More

by KEHRTJ
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Havens, Briana Nickels, Jeremy Franklin
Jul 05, 2023 -

Baker Buick GMC Hudsonville responded

We look forward to working with you again! Thank you for sharing this review with us!

July 01, 2023

They are very friendly and up on my vehicles recalls and service needs . Dry clean and bright store throughout. More

by bjaq22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerisa Desimone
Jul 05, 2023 -

Baker Buick GMC Hudsonville responded

Thank you for sharing this review with us, we are happy to take care of you!

July 01, 2023

Great service very happy as this was my first time with my new car thanks More

by abisson40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Nickels
Jul 05, 2023 -

Baker Buick GMC Hudsonville responded

You are very welcome! Thank you for your review!

July 01, 2023

I was very impressed with how fast the service was and how friendly they were. More

by VERBURG_WMU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Nickels, Jeremy Franklin
Jul 05, 2023 -

Baker Buick GMC Hudsonville responded

We love to hear this! Thank you for your review!

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