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Baker Buick GMC Hudsonville - Service Center

Hudsonville, MI

4.7
1,973 Reviews

1,974 Reviews of Baker Buick GMC Hudsonville - Service Center

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May 15, 2023

Very helpful with all aspects in service and parts. Kerisa was very helpful and communicates great to the needs of my vehicles. More

by STW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerisa Desimone, Jeremy Franklin, Mike O'Donnell
May 15, 2023 -

Baker Buick GMC Hudsonville responded

We are so glad to hear that Kerisa was able to take care of you! Thank you for your review!

May 14, 2023

Brianna was awesome. Kept me informed and took care of everything. Great service. Got me in and out in a reasonable amount of time. More

by JAYP326
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Nickels, Jeremy Franklin
May 15, 2023 -

Baker Buick GMC Hudsonville responded

We are so glad to hear about how Briana took care of you! Thank you for sharing this review with us!

May 14, 2023

Awesome service advisor that was very genuine and honest with what my vehicle needed. He and Charlie will have my loyalty at the Grandville location. Great crew they have there. I will never go to the Hudso More

by MRBUBBLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Schaap, Charlie Kirt
May 15, 2023 -

Baker Buick GMC Hudsonville responded

Thank you for sharing your feedback with us about our Grandville location.

May 14, 2023

The service we received was great. The let us know about a new recall for our vehicle and will call to schedule as soon as parts become available. More

by mamartz24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaela Martz, Emily Daniels, Jeremy Franklin
May 15, 2023 -

Baker Buick GMC Hudsonville responded

We appreciate you sharing this review with us!

May 13, 2023

Briana is amazing! So thankful for someone I can trust and felt like was on my side. All was completed and back to working perfect. Thanks Briana!!! More

by nickp5180
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Nickels, Mike O'Donnell
May 15, 2023 -

Baker Buick GMC Hudsonville responded

We are so glad to hear that Briana was able to take care of you! Thank you for your review!

May 13, 2023

Great out time on the vehicle 10/10 would 100% bring my vehicle to them again. More

by Oren danino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Havens, Briana Nickels, Kerisa Desimone, Matt Dean, Patrick Lonsway, Lin Roelofs, Emily Daniels, Glenn Schaap, Charlie Kirt
May 15, 2023 -

Baker Buick GMC Hudsonville responded

We look forward to working with you again! Thank you for your review!

May 13, 2023

Briana the service clerk was amazing and extremely helpful. She went above and beyond to help me get what I needed. The Service manager was less than helpful. He seemed to be reluctant to get my work More

by Sam Ballou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Havens, Briana Nickels, Emily Daniels
May 13, 2023 -

Sam Ballou responded

If you want good service from this dealership do everything you can to avoid the service manager. He doesn't seem to really care about taking care of you or your vehicle. The ladies at the service desks however will do everything they can to take good care of you!!

May 12, 2023

Very professional from the second I walked in. Everyone was extremely helpful and welcoming attitudes. More

by VANDENBOSCHT10@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Mike O'Donnell, Mike O'Donnell
May 12, 2023 -

Baker Buick GMC Hudsonville responded

We love to hear this and appreciate your review! Thank you!

May 12, 2023

Very satisfied with the quality of the work and would recommend that I am happy. More

by STARCHIEF29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Nickels, Mike O'Donnell
May 15, 2023 -

Baker Buick GMC Hudsonville responded

We appreciate you sharing this with us - thank you for your review!

May 10, 2023

5 Awesome attention to customer service First time having service preformed at this dealer and I was truly impressed More

by brianhu2401@gmail.com
Recommend Dealer
Yes
Employees Worked With
Mike O'Donnell, Mike O'Donnell
May 10, 2023 -

Baker Buick GMC Hudsonville responded

Thank you for your kind review!

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