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Baker Buick GMC Hudsonville - Service Center

Hudsonville, MI

4.7
1,973 Reviews

1,973 Reviews of Baker Buick GMC Hudsonville - Service Center

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May 06, 2023

5 Friendly , helpful, knowledgeable, Helped my son and I to make buying a car easer and fast and fixed the problem with it as fast as he could! More

by zwartie13@gmail.com
Recommend Dealer
Yes
Employees Worked With
Kerisa Desimone, Kerisa Desimone
May 08, 2023 -

Baker Buick GMC Hudsonville responded

We appreciate you sharing this review with us!

May 05, 2023

Hateful signage on computers completely displayed to your customers (not on Glenn’s computer that I saw). Slow, and half the job wasn’t completed as stated! Paid $84 for an oil change. Tires were never rotat More

by maranda horvath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Glenn Schaap
May 05, 2023 -

Baker Buick GMC Hudsonville responded

Hello Maranda - we are concerned to hear this feedback and will ensure that it is brought to the attention of management to be addressed. Thank you.

May 05, 2023

Friendly, accommodating, and gets me a ride home and back when car is done. Easy to talk to about concerns with vehicle. More

by SMOKIEJOJO2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Schaap, Charlie Kirt
May 05, 2023 -

Baker Buick GMC Hudsonville responded

We appreciate you taking the time to share this review with us! Thank you!

May 05, 2023

Briana was great to work with and kept me up to date with the status of the repairs. They were able to schedule and complete the repairs on my vehicle within 24 hours. More

by CHRISTIANV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Nickels, Mike O'Donnell
May 05, 2023 -

Baker Buick GMC Hudsonville responded

We are glad to hear that Briana was able to help take care of you! Thank you for your review!

May 05, 2023

Very pleased with the service I receive and the promptness as well as explanation of needed up coming maintenance for my vehicle More

by Sylvialillard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Schaap
May 05, 2023 -

Baker Buick GMC Hudsonville responded

We are glad to hear that this was your experience with our service department! Thank you for your review!

May 04, 2023

I dropped my truck off for a problem with the light plug on my truck they took care of the problem faster than I thought I was very pleased!!! More

by BRUCE.OUDING@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Kerisa Desimone, Kerisa Desimone
May 04, 2023 -

Baker Buick GMC Hudsonville responded

Thank you for sharing this review with us!

May 04, 2023

Good 👍 fast friend clean. They are respectful, the coffee is good, waiting area clean and relaxing. More

by vdh4750
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerisa Desimone, Jeremy Franklin
May 04, 2023 -

Baker Buick GMC Hudsonville responded

We appreciate your review and comments!

May 03, 2023

People who work here are very nice and respectful. Always try to help as quick as possible More

by Sara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Nickels, Jeremy Franklin
May 04, 2023 -

Baker Buick GMC Hudsonville responded

We appreciate your review and feedback, Sara!

May 03, 2023

Very clean and well maintained dealership. Staff is very friendly and clear with their updates. Positive atmosphere and you can tell they care about customer service. More

by BURGOSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerisa Desimone, Jeremy Franklin
May 04, 2023 -

Baker Buick GMC Hudsonville responded

We are glad to hear this feedback about your experience - thank you for sharing your review!

May 02, 2023

I have dealt with many dealerships in my life. I’m always pleased when my car is serviced there. Nice clean surroundings. Polite people, and how can someone not like that? Keep up the good wo More

by Kirk DePree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Huizenga, Briana Nickels, Matthew Pietrzak, Jeremy Franklin, Glenn Schaap
May 03, 2023 -

Baker Buick GMC Hudsonville responded

Thank you for your review and feedback, Kirk! We are glad to hear about your experience with Bianca and Jeremy!

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