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Baker Buick GMC Hudsonville - Service Center

Hudsonville, MI

4.7
2,009 Reviews
Call Service Center (616) 379-4440

2,009 Reviews of Baker Buick GMC Hudsonville - Service Center

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May 13, 2023

Great out time on the vehicle 10/10 would 100% bring my vehicle to them again. More

by Oren danino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Havens, Briana Nickels, Kerisa Desimone, Matt Dean, Patrick Lonsway, Lin Roelofs, Emily Daniels, Glenn Schaap, Charlie Kirt
Report | Print
May 15, 2023 -

Baker Buick GMC Hudsonville responded

We look forward to working with you again! Thank you for your review!

May 13, 2023

Briana the service clerk was amazing and extremely helpful. She went above and beyond to help me get what I needed. The Service manager was less than helpful. He seemed to be reluctant to get my work More

by Sam Ballou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Havens, Briana Nickels, Emily Daniels
Report | Print
May 13, 2023 -

Sam Ballou responded

If you want good service from this dealership do everything you can to avoid the service manager. He doesn't seem to really care about taking care of you or your vehicle. The ladies at the service desks however will do everything they can to take good care of you!!

May 12, 2023

Very satisfied with the quality of the work and would recommend that I am happy. More

by STARCHIEF29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Nickels, Mike O'Donnell
Report | Print
May 15, 2023 -

Baker Buick GMC Hudsonville responded

We appreciate you sharing this with us - thank you for your review!

May 12, 2023

Very professional from the second I walked in. Everyone was extremely helpful and welcoming attitudes. More

by VANDENBOSCHT10@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Mike O'Donnell, Mike O'Donnell
Report | Print
May 12, 2023 -

Baker Buick GMC Hudsonville responded

We love to hear this and appreciate your review! Thank you!

May 10, 2023

Very thorough very quick explained everything that I was getting done pleasant experience Enjoyable experience More

by KYRA215
Recommend Dealer
Yes
Employees Worked With
Kerisa Desimone, Kerisa Desimone
Report | Print
May 10, 2023 -

Baker Buick GMC Hudsonville responded

We appreciate you sharing this with us!

May 10, 2023

Very concerned with the client and time spent on the appropriate details needed for better service in the future. More

by MAXIMILION7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Havens, Briana Nickels, Kerisa Desimone, Matt Dean, Patrick Lonsway, Lin Roelofs, Emily Daniels, Mike O'Donnell, Glenn Schaap, Charlie Kirt
Report | Print
May 11, 2023 -

Baker Buick GMC Hudsonville responded

We appreciate your review and feedback about our team!

May 10, 2023

Great people and great service! ! Everyone was so friendly. Brought our vehicle in for an oil change and had us in and out super fast! More

by DustinH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Dralle, Patrick Daly, Ray VerWys, Rob Huizenga, Briana Nickels, Kerisa Desimone, Zach Perry, Lin Roelofs, Emily Daniels, Jeremy Franklin
Report | Print
May 11, 2023 -

Baker Buick GMC Hudsonville responded

We are glad to hear this! Thank you for your review!

May 10, 2023

5 Awesome attention to customer service First time having service preformed at this dealer and I was truly impressed More

by brianhu2401@gmail.com
Recommend Dealer
Yes
Employees Worked With
Mike O'Donnell, Mike O'Donnell
Report | Print
May 10, 2023 -

Baker Buick GMC Hudsonville responded

Thank you for your kind review!

May 09, 2023

I think they were very courteous . And they fixed my car very fast and it is riding a lot better. More

by Bandit95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Nickels, Jeremy Franklin, Mike O'Donnell
Report | Print
May 10, 2023 -

Baker Buick GMC Hudsonville responded

We're gad to hear it! Thank you for your review!

May 11, 2023 -

Bandit95 responded

You’re Welcome !!!

May 09, 2023

Getting very pricey. Briana makes a big difference for me because she’s dedicated and responsive to my needs. More

by RAFOLV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Nickels
Report | Print
May 10, 2023 -

Baker Buick GMC Hudsonville responded

We appreciate your feedback and are glad to hear about your experience with Briana!

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