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Baker Buick GMC Hudsonville - Service Center

Hudsonville, MI

4.7
1,966 Reviews
Call Service Center (616) 379-4440

1,966 Reviews of Baker Buick GMC Hudsonville - Service Center

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April 01, 2023

I really thought everyone was very friendly and they did a good job diagnosing the noise my enclave was making. More

by DEBSCHOLMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Schaap
Report | Print
Apr 03, 2023 -

Baker Buick GMC Hudsonville responded

Thank you for your review and kind feedback about your experience with our team!

April 01, 2023

The Service Reps were very efficient and accommodating. Also very Friendly.Very Pleased with Service. More

by Skier1419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Schaap, Charlie Kirt
Report | Print
Apr 03, 2023 -

Baker Buick GMC Hudsonville responded

We are glad to hear about your experience! Thank you for sharing this review!

May 05, 2023 -

Skier1419 responded

Great Services and Efficiency.Love the service Mgrs.

April 01, 2023

Great customer service. Very detailed about reviewing repairs and discussing payments. We only trust their delealership! More

by lemery73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerisa Desimone, Jeremy Franklin
Report | Print
Apr 03, 2023 -

Baker Buick GMC Hudsonville responded

Thank you for trusting us and for sharing this review!

March 31, 2023

They only solved the noticeable issue they didn't look any further into it with my check engine light on before I left they reset it and then told me to go to AutoZone very disappointed would not recommen More

by Kbarney1168
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kerisa Desimone, Matt Dean, Emily Daniels, Mike O'Donnell
Report | Print
Mar 31, 2023 -

Baker Buick GMC Hudsonville responded

Hello, we are concerned to hear that this was your experience - we will ensure that your feedback is brought to the attention of management. Thank you.

March 31, 2023

Excellent customer service, beautiful facility, quick scheduling, great water and coffee, nice restroom. I recommend this dealership to my coworkers More

by RHILLPT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Nickels, Mike O'Donnell
Report | Print
Apr 03, 2023 -

Baker Buick GMC Hudsonville responded

Thank you for your review and recommendation of our dealership!

March 31, 2023

Great service like always. Unfortunately, the only thing is that my paperwork said that all tires PSI was serviced, but my tires were at a different air levels. Second time thi More

by KRYGERO
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Nickels
Report | Print
Apr 03, 2023 -

Baker Buick GMC Hudsonville responded

Thank you for your review and the feedback about your experience so we can improve moving forward!

March 31, 2023

Helpful, honest and polite. Area is nice and clean. Oh and funny!!! (The gentleman behind counter.) More

by Patricesulek2861
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Schaap
Report | Print
Apr 03, 2023 -

Baker Buick GMC Hudsonville responded

Thank you for sharing this review with us!

March 30, 2023

I’ve never had such slow oil changes. Since when do they take well over an hour? They are painfully slow. More

by ERIKAEVAMARIE04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Briana Nickels, Lin Roelofs
Report | Print
Mar 31, 2023 -

Baker Buick GMC Hudsonville responded

Hello, we will ensure that your feedback is brought to the attention of management. Thank you.

March 30, 2023

Spent $600 for the dealership to fail at diagnosing the problem. Total waste of money. More

by 0911jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Briana Nickels, Emily Daniels
Report | Print
Mar 31, 2023 -

Baker Buick GMC Hudsonville responded

Hello, we are concerned to hear about your experience with our service department and will ensure it is brought to the attention of management. Thank you.

March 30, 2023

Brendan spent the time necessary for us to understand and correct some things with the technology in our car even though he wasn’t our salesman when we bought it. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerisa Desimone, Brandon McClain
Report | Print
Mar 31, 2023 -

Baker Buick GMC Hudsonville responded

We are so happy to hear that our team members were able to provide a great experience! Thank you for your feedback, Mike!

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