Baker Buick GMC Hudsonville - Service Center

Very professional. Repair was extensive both in parts and labor and I was kept informed on progress and parts availability. Will use this facility in the future Repair was extensive both in parts and labor and I was kept informed on progress and parts availability. Will use this facility in the future More

Very friendly and helpful. Answered all the questions I had about my vehicle in terms I could upstanding. Could have had a little better communication with me. Answered all the questions I had about my vehicle in terms I could upstanding. Could have had a little better communication with me. More

Very nice polite personnel. Everything happened on time. Clean comfortable waiting room with snacks and beverages Everything happened on time. Clean comfortable waiting room with snacks and beverages More

Although the repair was done satisfactory. I think the customer service was very poor! Although she said she cared obviously she didn't care enough to call me back and keep me informed. I had I think the customer service was very poor! Although she said she cared obviously she didn't care enough to call me back and keep me informed. I had to call her back! Also I thought that the dealership was too elaborate you spared no expense on everything. What do you think when people come in for a repair that should cost around $900 and it costs them $1500. No different then when people buy a car there it's all going to pay for the high class dealership! More

The service was quick and easy. I made the appointment the same day and they were able to schedule me. I made the appointment the same day and they were able to schedule me. More

Very polite and helpful with all My service needs. Kerisa was very knowledgeable of what services My vehicle was do for at My current millage. Kerisa was very knowledgeable of what services My vehicle was do for at My current millage. More

My first time there, the service department was prompt, efficient, and thorough. A couple issues I wasn’t aware of were consulted about, and they took care of all my initial concerns. From what I can tell efficient, and thorough. A couple issues I wasn’t aware of were consulted about, and they took care of all my initial concerns. From what I can tell excellent job. We also corrected the most problematic service that was recommended. The mechanic (Josh M) was friendly and professional. The price was fair. Not cheap-fair! They’ve won my business. Thanks! More

Very pleased with the service you performed on my Chevy Malibu. Thanks again for taking care of me Malibu. Thanks again for taking care of me More

I was disappointed that I paid for a front end alignment 11 weeks ago and needed another one so soon with no discounted rate. 😔 11 weeks ago and needed another one so soon with no discounted rate. 😔 More

Honered appointment, thorough with work in a timely Time, people at desk were knowledgeable of everything people at desk were knowledgeable of everything More