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Baker Buick GMC Hudsonville - Service Center

Hudsonville, MI

4.7
2,023 Reviews
Call Service Center (616) 379-4440

2,023 Reviews of Baker Buick GMC Hudsonville - Service Center

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June 17, 2025

Did not realize you need an appointment for an oil change, but she took care of me and had me in within 15 minutes. Great customer service. More

by Kbcards1
Recommend Dealer
Yes
Employees Worked With
A very friendly lady at the service desk
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June 15, 2025

The staff was very friendly and knowledgeable. I really appreciate that and will not hesitate to bring our vehicle in for any other repair needs More

by kristylynnk8612
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pietro Messina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Wilde
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 15, 2025

The amazing ladies in the service center were super nice and helpful. Great customer service! More

by mleblanc37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pietro Messina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Wilde
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 14, 2025

Great Buick dealership Service Department is the Best Especially Briana Nickels Service Advisor is the Best More

by LORI4698
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Nickels Service Advisor 10 Stars
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June 13, 2025

Great service but very pricey. The wanted 1900.00 to replace a pinhole leak in the radiator More

by MIKE.DEJONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pietro Messina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Wilde
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2025 -

Baker Buick GMC Hudsonville responded

Thank you for leaving a review, Mike! We appreciate you bringing this to our attention and we also greatly appreciate you trusting us with your business.

June 13, 2025

The service is always good. Unfortunately, the price of the oil change increased recently this year. More

by dwaing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Wilde
4.0
This rating includes all reviews, with more weight given to recent reviews.
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June 13, 2025

Briana was awesome coordinating the repair for my SUV. She was wonderful to work with! More

by KMAZUR1131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Nickels
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June 13, 2025

Won’t go to any other dealership! Emily is always so great to work with! Great customer service and great communication! More

by Erica V.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pietro Messina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Wilde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily
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Jun 18, 2025 -

Baker Buick GMC Hudsonville responded

Hi Erica! We are so glad to hear that you had such a great experience with our service team! We appreciate you trusting us with your business and we hope to see you again in the future for any service needs that may come up! Thank you so much for the five star review!

June 12, 2025

Took over 5 weeks for part to come in and I was the one that had to contact the dealer for information More

by Stevemueller1957
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pietro Messina
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Wilde
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 18, 2025 -

Baker Buick GMC Hudsonville responded

Thank you for leaving us a review and for bringing this to our attention. We appreciate you trusting us with your business and we hope to see you again in the future to make up for the poor efficiency.

June 12, 2025

Everything was amazing thank you Emily for the fantastic service I can always count on you to get everything done More

by William Nieboer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Daniels
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Jun 18, 2025 -

Baker Buick GMC Hudsonville responded

Thank you so much for the five star review, William! We are so happy to know that you had such a positive experience with our service team! We appreciate you trusting us with your business and we hope to see you again!

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