Baker Buick GMC Hudsonville - Service Center

Excellent service. Betten Baker GMC provides the Best service in the great Grand Rapids area. Betten Baker GMC provides the Best service in the great Grand Rapids area. More

Why charge the customer the credit card charges the company should absorb? He asked me for a debit card which my bank told me is not as secure as the credit card and said” ok you have to pay the $3.00 company should absorb? He asked me for a debit card which my bank told me is not as secure as the credit card and said” ok you have to pay the $3.00 which is not reflected on your bill”. This has never been done to me before. I am not happy it. Every penny matters to me a widow on a fixed income. More

Great service department, very helpful and accommodating. The staff are all very friendly and kind! The staff are all very friendly and kind! More

Emily did a great job getting me an appointment as soon as possible and was very communicative throughout the whole process. Also, Keith the service manager was very attentive to my situation as well. Over as possible and was very communicative throughout the whole process. Also, Keith the service manager was very attentive to my situation as well. Overall great service. More

Very easy to work with. Would recommend to others and will always return for work on my car! Would recommend to others and will always return for work on my car! More

Fast and friendly service, was able to drop my truck early and they were able to get it done early! Thank you early and they were able to get it done early! Thank you More

Best experience I have had a dealership from the transport driver to everyone working inside! Will make this my main spot transport driver to everyone working inside! Will make this my main spot More

I had my truck serviced. Everything was done on time and I am very happy. I will definitely return again. Emily was our service coordinater and was very good both with her j Everything was done on time and I am very happy. I will definitely return again. Emily was our service coordinater and was very good both with her job and also very good with communicating the details on the work being done. More

Everyone in the service dept is very friendly and helpful. As an older woman, I have been in other dealer service depts where the employees were intimidating and unhelpful. At Betten Baker this is no helpful. As an older woman, I have been in other dealer service depts where the employees were intimidating and unhelpful. At Betten Baker this is not the case! I genuinely feel they care about customer service! More

All the employees I encountered were very courteous, prompt in their attention to me as a customer and well-spoken. The service personnel also made sure I understood the service plan and also the charge prompt in their attention to me as a customer and well-spoken. The service personnel also made sure I understood the service plan and also the charges. While waiting for repairs to be made I perused the new vehicles and Shaine was very helpful in answering my questions and discussing the vehicles. More