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Baker Buick GMC Hudsonville - Service Center

Hudsonville, MI

4.7
2,040 Reviews

2,040 Reviews of Baker Buick GMC Hudsonville - Service Center

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April 03, 2024

I found their service department to be efficient, and well organized. I like that they tell me the cost before the work is done. Service department would get five stars. But sales staff about 3 and 1/2 S More

by dorhenry1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Nickels, Emily Daniels
April 03, 2024

Mercedes is great getting me in on last minute, due to me traveling for work. They explain what they found and how they plan on taking care of the problem. More

by baldw116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mercedes Tharp. Krysten Conner, Samuel Rodriguez
April 03, 2024

My sales person Sam Rodriguez was exceptional. Other people in the dealership were also very good at their jobs. More

by Mulderphil
Recommend Dealer
Yes
Employees Worked With
Briana Nickels, Briana Nickels
April 03, 2024

Like I expressed before my sales experience was excellent. What little I had to deal with your service could be improved. More

by Mulderphil
Recommend Dealer
Yes
Employees Worked With
My salesman was Sam Rodriguez. He was excellent. I do have concerns with your service department. Will have to wait and see how that goes.
April 03, 2024

I love Betten had my appointment they kept me informed as what I needed very professional More

by ELEPHANTT
Recommend Dealer
Yes
Employees Worked With
Briana Nickels, Briana Nickels
April 03, 2024

I love Betten had my appointment they kept me informed as what I needed very professional More

by ELEPHANTT
Recommend Dealer
Yes
Employees Worked With
Briana Nickels, Briana Nickels
March 31, 2024

The wait time was accurate. Price was a little less than told. Wasn't told I had to fix extras. No grumpy faces. Hot chocolate was available. More

by andres.doris
Recommend Dealer
Yes
Employees Worked With
Do
March 31, 2024

It is a very good dealership . The service department is always giving great customer service. More

by Larry's
Recommend Dealer
Yes
Employees Worked With
Emily
March 31, 2024

Very friendly and informative of what My vehicle may need. The dealership was very clean with a lot of car to look at. More

by dewie1957
Recommend Dealer
Yes
Employees Worked With
Briana Nickels, Briana Nickels
March 30, 2024

Friendly, clean Shuttle service is a plus, Emily was knowledgeable and helpful Everything was good More

by Sarni
Recommend Dealer
Yes
Employees Worked With
Emily
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