Baker Buick GMC Hudsonville - Service Center

Horrible experience. Very unorganized and disheveled. Originally brought my vehicle for service December 26. Waited all the way to March to get the issue resolved only fo Very unorganized and disheveled. Originally brought my vehicle for service December 26. Waited all the way to March to get the issue resolved only for them not to find the appointment. Instead of say that. My 80k vehicle was worked on in the parking lot of the dealership. It never went to the actual manufacturer dealership for the warranty repair. So I'm still driving without my vehicle being completely repaired More

Great service and friendly Always have Great customer service and car is serviced with in the time promised service and car is serviced with in the time promised More

Everything went really smooth. Will do all my services there in the future I had a great experience Will do all my services there in the future I had a great experience More

I had a problem with my 4-wheel drive. They fixed it quickly and covered it under warranty. I'm extremely pleased with the entire experience at Betten Baker. They fixed it quickly and covered it under warranty. I'm extremely pleased with the entire experience at Betten Baker. More

She calls me and keeps me posted and is super cheerful Emily is your best customer service representative Emily is your best customer service representative More

Did a nice job They were fast and efficient Briana was courteous and professional Appreciate the service courteous and professional Appreciate the service More

Terrible. I buy multiple vehicles a year for my buissness and this was far by the worst I have ever had. Had to wait over an hour for paperwork and when comple I buy multiple vehicles a year for my buissness and this was far by the worst I have ever had. Had to wait over an hour for paperwork and when completing there were multiple large errors that I had to point out. More

He was very easy to talk to like we were friends. He always nice when i go there He always nice when i go there More

Great all around It was a great experience, courteous, quick and I felt I was listened to and follow up was informed. quick and I felt I was listened to and follow up was informed. More

My experience at Betten Baker was worry free. I was greeted with smile from Emily, who assisted me throughout my visit at the dealership. I was greeted with smile from Emily, who assisted me throughout my visit at the dealership. More