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Baker Buick GMC Hudsonville - Service Center

Hudsonville, MI

4.7
1,947 Reviews

1,947 Reviews of Baker Buick GMC Hudsonville - Service Center

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March 26, 2025

Pretty good Did a good job considering that there hands were tied Job well done More

by cyowtz
Recommend Dealer
Yes
Employees Worked With
Mercedes
March 22, 2025

Positive and courteous customer service. Timely and great work! Never disappoints! Always very communicative and ensures you are taken care of. More

by DCJSNCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pietro Messina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily
March 22, 2025

Had a problem with the purge pump on my 2015 Chevy Traverse. Got it in and out in the same day at a reasonable price. I would use them again in a heartbeat. More

by edwarddemaagd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pietro Messina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mercedes and Brianna
March 22, 2025

Clean modern dealership with lots of inventory and competitive pricing was very pleased with the sales department and service department More

by jaybussa2354
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pietro Messina
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

The customer service was top notch! This visit was my first here, and it was great! More

by foxhollow2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pietro Messina
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

Emily was amazing to work with. Incredibly honest and forward about costs. She explained why I needed what I did for service for my vehicle. She was incredibly patient and underst More

by LISAJSCHAUB1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pietro Messina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Daniels
March 22, 2025

Combination of dealership and gm but to want to charge $1,364 to replace a thermostat is outright thievery. I have been a gm owner for many years but will not buy another again.. Briana the service perso More

by Ex customer
Recommend Dealer
No
Employees Worked With
Briana
March 22, 2025

Very nice and professional, treated me with respect. Work done on my vehicle was done care and respect. More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Daniels
March 22, 2025

Sale rep and service personnel were top notch. Management interaction was poor and i.will not do business with this company again More

by scott.t.overton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pietro Messina
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2025

Professional and knowledgeable Very polite was ready with paperwork, she explained what they replaced. Got me in and out quickly ! More

by Dglerum17
Recommend Dealer
Yes
Employees Worked With
Briana Nickels
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